https://www.softaculous.com/board/index.php? https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60694 Tue, 06 Jan 2026 16:00:36 GMT https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60694 https://www.softaculous.com/board/index.php?tid=20805&tpg=1#p60693 Tue, 06 Jan 2026 08:02:47 GMT https://www.softaculous.com/board/index.php?tid=20805&tpg=1#p60693 https://www.softaculous.com/board/index.php?tid=20804&tpg=1#p60692 Tue, 06 Jan 2026 08:01:26 GMT https://www.softaculous.com/board/index.php?tid=20804&tpg=1#p60692 https://www.softaculous.com/board/index.php?tid=20803&tpg=1#p60691 Tue, 06 Jan 2026 07:59:44 GMT https://www.softaculous.com/board/index.php?tid=20803&tpg=1#p60691 https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60669
Can you open a support ticket in virtualizor department, So that we can check further.]]> Wed, 31 Dec 2025 17:11:09 GMT https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60669 https://www.softaculous.com/board/index.php?tid=20415&tpg=1#p60667
Thank you for details.

We tried to replicate this issue on our test servers, however we were not able to replicate the same.

If you or the client is still facing the issue, please open a support ticket with us.

support email : support@softaculous.com
Or use this link : https://softaculous.deskuss.com/open.php]]> Wed, 31 Dec 2025 11:32:16 GMT https://www.softaculous.com/board/index.php?tid=20415&tpg=1#p60667 https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60666 Bug: Database backups to SSH remote servers failing since 3.2.7 update
Error: "Failed to create backup folder on the backup server"
Last working backup: December 30, 2025
VPS backups: Still work fine to same SSH server
Manual SSH test: Can create folders manually with same credentials
Server: Hetzner Storage Box via SSH with password auth
Path: /home/uxxxxxx/dbs-backups]]> Wed, 31 Dec 2025 09:40:46 GMT https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60666 https://www.softaculous.com/board/index.php?tid=19439&tpg=1#p60628
Mark]]> Wed, 31 Dec 2025 01:40:16 GMT https://www.softaculous.com/board/index.php?tid=19439&tpg=1#p60628 https://www.softaculous.com/board/index.php?tid=20685&tpg=1#p60605
Sorry for the inconvenience caused.

Are you saying the site is not present in the Dashboard Overview tab that you created? If yes, it seems that site entry is missing in the .softaculous/installations.php due to this it is not visible in the Overview tab. You need to insert the site details then you will not face the issue.

If you are still encountering an issue, you can open a support ticket in the SitePad with the link https://sitepad.deskuss.com/open.php our support staff will help you.]]> Mon, 29 Dec 2025 12:54:39 GMT https://www.softaculous.com/board/index.php?tid=20685&tpg=1#p60605 https://www.softaculous.com/board/index.php?tid=20182&tpg=1#p60603
Sorry for the delay in the response.

It seems that the Row or column widget is hidden for tablet and mobile devices that contain the email address, phone number, and other info. so you need to disable the checkbox of Responsive option. Click on that Row / Column widget -> Options -> Responsive here uncheck the checkbox of Tablet and Mobile option to display the content on mobile and tablet devices.
]]> Mon, 29 Dec 2025 12:27:25 GMT https://www.softaculous.com/board/index.php?tid=20182&tpg=1#p60603