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 cannot add ftp user, I add ftp user but cannot connect using filezilla or any other ftp app (2 Replies, Read 7342 times)
santrinet
Group: Member
Post Group: Newbie
Posts: 8
Status:
Dear friends, I cannot login the ftp user that I create from webuzo panel.
the strange part is when I create the ftp, username is using _ not @
for instance usernameftp_santrinet.id
connection always refused: http://prntscr.com/e3g7xz

I upload the video capture on youtube: https://youtu.be/A3hSVkuWG4I
please help me out here guys. thank you


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cannot add ftp user
webuzo_manager
Group: Member
Post Group: Elite Member
Posts: 268
Status:
Hi santrinet,

I have seen your video, it seems that you are doing a sftp connection instead of a FTP connection (you see this from the HOST text box).

I suggest that you use the FTP protocol.
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cannot add ftp user
santrinet
Group: Member
Post Group: Newbie
Posts: 8
Status:
hi nikhil thank you for your reply. I still cannot connect ftp same problem with sftp or ftp.

using domain host and IP as host as same problem: http://prntscr.com/e50hhk

    Connection established, waiting for welcome message...
Error:            Could not read from socket: ECONNRESET - Connection reset by peer
Error:            Could not connect to server
Status:          Waiting to retry...
IP: --   

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