Softaculous

Topic : Menu appear distored

Posted By: sbankhead on March 12, 2012, 6:00 pm

Note sure what the problem is, but one day the menu for the Softaculous Auto Installer got all distored and messed up. I attached a picture to explain what I mean by distorted. any suggestions would be appreciated

Posted By: Brijesh on March 13, 2012, 5:17 am | Post: 1

Hi,

Are you still facing the issue? It might be due to slow Internet connection that the page was not loaded correctly.

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Posted By: sbankhead on March 14, 2012, 6:42 pm | Post: 2

yes still facing the issue. Doubt its slow internet connection as I have a 20MBit connection and multiple people are seeing this from separate connections. Any other suggestions?

Posted By: sbankhead on March 14, 2012, 8:20 pm | Post: 3

So maybe I am not facing the issue. Is there a minimum req. memory on the server for Softaculous to run? I free'd up some memory (we were sitting below 20MB free) and it looks like it restored to its normal layout.

Posted By: Brijesh on March 15, 2012, 7:24 am | Post: 4

Hi,

Sir what was the memory in your PHP previously and what was it after it started working ?

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Posted By: sbankhead on March 15, 2012, 5:20 pm | Post: 5

It was between ~10-20MB free with 2GB total on the server. It started working again when we got it above 20MB consistently. We just upgraded our server however to 4GB total and everything seems to be running a lot better.

Posted By: Brijesh on March 16, 2012, 5:11 am | Post: 6

Hi,

You can open a support ticket in future if you face this error again.
http://softaculous.net/support

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Posted By: yogeshx on March 20, 2012, 9:58 am | Post: 7

I am also facing the same problem

Posted By: Brijesh on March 20, 2012, 10:40 am | Post: 8

Hi,

Can you please open a support ticket with the details of a test account we will resolve the issue asap.
http://www.softaculous.net/support

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AMPPS - Best WordPress/PHP/MySQL development tool