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 I can't add my domain on softaculous remote, While i try to add a site it says "the ftp path you entered is incorrect and does not point to the given domain". The domain is from my cpanel powered web hosting account. (15 Replies, Read 6888 times)
chamakrohid
Group: Member
Post Group: Newbie
Posts: 3
Status:
I am really sorry wasting your useful time. While I try to add my site on softaculous remote, it says, "The FTP path you entered is incorrect and does not point to the given domain". But everything is fine. For this reason, I can't install a single script. Please add it manually for me. Here's the information of cpanel powered web hosting account:
domain: c6r5.fulba.com
ftp ip: 93.188.160.107
port: 21
username: u259050200 password:***
path: public_html
IP: --   

I can't add my domain on softaculous remote
chamakrohid
Group: Member
Post Group: Newbie
Posts: 3
Status:
:squi:   please someone help me :bp
IP: --   

I can't add my domain on softaculous remote
tidus
Group: Member
Post Group: Super Member
Posts: 1121
Status:
Hi,

FTP Host Name and Domain should be the same.


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I can't add my domain on softaculous remote
chamakrohid
Group: Member
Post Group: Newbie
Posts: 3
Status:
You can connect with both of them.
The given ip or
ftp://c6r5.fulba.com
IP: --   

I can't add my domain on softaculous remote
tidus
Group: Member
Post Group: Super Member
Posts: 1121
Status:
Quote From : chamakrohid January 11, 2014, 7:31 am
You can connect with both of them.
The given ip or
ftp://c6r5.fulba.com

Hi,

Please PM me the details, I will check.


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I can't add my domain on softaculous remote
maximumvirtual
Group: Member
Post Group: Newbie
Posts: 1
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Also having the same issue, is there a fix?
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I can't add my domain on softaculous remote
tidus
Group: Member
Post Group: Super Member
Posts: 1121
Status:
Hi,

Please PM the FTP details. We will look into it.


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I can't add my domain on softaculous remote
xshadow
Group: Member
Post Group: Newbie
Posts: 3
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  The following errors were found :

Could not login with specified FTP details
-------------------------------------------------------

i can login with same details in filezilla , why m getting this error

please need a fix , need help from admins


br
IP: --   

I can't add my domain on softaculous remote
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Quote From : xshadow February 2, 2016, 9:09 am
  The following errors were found :

Could not login with specified FTP details
-------------------------------------------------------

i can login with same details in filezilla , why m getting this error

please need a fix , need help from admins


br

Hi,

Can you please PM me your FTP login details.

I will check this for you.


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AMPPS - Best WordPress/PHP/MySQL development tool
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I can't add my domain on softaculous remote
xshadow
Group: Member
Post Group: Newbie
Posts: 3
Status:
pm sent


br,
IP: --   

I can't add my domain on softaculous remote
xshadow
Group: Member
Post Group: Newbie
Posts: 3
Status:
sir, any update for me plz


br,
IP: --   

I can't add my domain on softaculous remote
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Quote From : xshadow February 6, 2016, 10:38 am
sir, any update for me plz


br,

Hi,

Sorry for the delay.

I had replied to your PM yesterday.


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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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I can't add my domain on softaculous remote
surrealdestinations
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hello, i also have the same problem with ftp.
my ftp is from websitepanel and couldn't add domain on softaculous remote. Please advise.
IP: --   

I can't add my domain on softaculous remote
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Quote From : surrealdestinations February 16, 2016, 8:16 am
Hello, i also have the same problem with ftp.
my ftp is from websitepanel and couldn't add domain on softaculous remote. Please advise.

Please PM me the FTP login details or open a support ticket with the details :
https://www.softaculous.com/support/

We will check it asap.


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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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I can't add my domain on softaculous remote
bairni
Group: Member
Post Group: Newbie
Posts: 1
Status:
Could not login with specified FTP details
-------------------------------------------------------

Please help. Able to login with Filezila.
IP: --   

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