Softaculous <![CDATA[The MySQL Connection could not be established.]]>
I have no idea why this is happening but my customers are now becoming impatient.

I have updated the ticket and included a screen recorded video of the issues I'm facing, please reply to the ticket asap.

Fri, 20 Jan 2017 17:42:11 GMT
<![CDATA[Wrong Virtualizor login details for enduser]]>
Yes, for the End users the ports are 4082 (http) and 4083 (https) .
Fri, 20 Jan 2017 06:31:16 GMT
<![CDATA[The MySQL Connection could not be established.]]>
We have replied to your ticket. We have tested this on our test server and the installations are working fine.

Please reply the ticket so we can debug your issue further.]]>
Fri, 20 Jan 2017 05:32:51 GMT
<![CDATA[The MySQL Connection could not be established.]]>
I'm currently running Plesk Onyx Version 17.0.17 Update #12 on CentOS Linux 7.3.1611.

One of my customers has reported to me today that they're unable to install WordPress or any other applications that require a database through the Softaculous interface.

The error received is:

The MySQL Connection could not be established.

We are currently running version 4.8.6 of Softaculous and everything was fine until the latest update.

The MySQL server is up and running, I've also restarted the service and then restarted the whole server with no luck. I am able to create databases through the Plesk panel and am also able to create them manually on the command line.

This is a problem isolated to Softaculous and I'd appreciate any help.

Many thanks!]]>
Thu, 19 Jan 2017 21:27:26 GMT
<![CDATA[Upgrade to latest AMPPS]]>
I've spent hours trying to solve this, but with no luck. ]]>
Thu, 19 Jan 2017 17:43:19 GMT
<![CDATA[Wrong Virtualizor login details for enduser]]> Found the Issue.

I tried to login on :4085 which is the Admin panel on :4083 everything is working. :)!
Thanks anyways :)-]]>
Thu, 19 Jan 2017 15:03:18 GMT
<![CDATA[Wrong Virtualizor login details for enduser]]>
It's generated through whmcs. But the password sent is not working. They trying to login with
That's not working though. A username is not given.
When i create a User through Virt. its also not working to log in..]]>
Thu, 19 Jan 2017 14:46:09 GMT
<![CDATA[Moodle auto upgrade script t0 3.1.2 from 2.9.3]]> Thu, 19 Jan 2017 09:52:10 GMT <![CDATA[Custom Package - Two Zips?]]>

Yes you can keep two zips in custom package so the zip with
softname(same as the package name) will be unzipped by default but the
second zip which could be your so you will have to unzip it in
install.php under function  __install(), here is the following code you
have to add:

if(!sunzip($software['path'].'/', $__settings['softpath'], 1)){

$error[] = 'could not decompress';


You can also refer the following guide:

Please let us know if you need any further information. ]]>
Thu, 19 Jan 2017 07:06:38 GMT
<![CDATA[Wrong Virtualizor login details for enduser]]>
So, i connected Virtualizor with whmcs. Everything works fine. But when
the users are trying to login they cant. Also, i created a user and i
couldnt login. I can just login in the admin panel. But the enduser
seems completly blocked..
I dont know why..

Are you creating the user directly in Virtualizor or the user is being created through WHMCS ?
If created from WHMCS the password for virtualizor panel is auto generated and the password is emailed to the user only on the first order.
Thu, 19 Jan 2017 06:37:21 GMT