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 removing installation got the 500 error (2 Replies, Read 6099 times)
severfire
Group: Member
Post Group: Newbie
Posts: 4
Status:
on removing installation got the error in console:

ADDRESS//cpsess/frontend/paper_lantern/softaculous/index.live.php?act=remove&insid=26_16158&jsnohf=1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

happens just to one installation, something bogus with it, I guess...

a.
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removing installation got the 500 error
severfire
Group: Member
Post Group: Newbie
Posts: 4
Status:
It seems to happen on very big installations, with big DB, possibly some kind of timeout... It also happens when duplicating very big installations. with ~30k woocommerce records in.
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removing installation got the 500 error
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5636
Status:
Hi,

If you can open a support ticket with us we can find the exact cause of the issue :
https://www.softaculous.com/support/

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