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 Detecting Wrong PHP Version, Softaculous will not update script as it is detecting wrong PHP Version (2 Replies, Read 3421 times)
bdennie
Group: Member
Post Group: Newbie
Posts: 1
Status:
I have a customer who wants to update his Concrete5 sites.  His has Cpanel 60 build 28 running EasyApache4.  The server PHP version is set to 5.6 and customer can set site to 5.5, 5.6 or inherit and gets the same error on all the above.  What he wants to do is go into softaculous and click on Concrete5 and run the update from there.  When he does it comes back this error

The following errors were found :

PHP version is less than the required 5.5.9
Do you wish to enable PHP 5.5.38 ? (Might cause issues with your existing installations).

When I log into the server and do php -v

PHP 5.6.28 (cli) (built: Nov 14 2016 15:20:37)

I setup a phpinfo.php file and confirm it is also showing version 5.6.28.  I found 1 forum post a few months ago about Softaculous not detecting correct version of PHP on EasyApache4 but it stated it was fixed with softaculous update 4.8.0.  We are running softaculous 4.8.3.  Looking to see if I am missing something else that may be causing it or a way to fix it.  Any assistance would be appreciated.
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Detecting Wrong PHP Version
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Hi,

Sorry for the delay in response.

If you can please open a support ticket with us we can check this issue for you :
https://www.softaculous.com/support/

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Detecting Wrong PHP Version
Elizine
Group: Member
Post Group: Newbie
Posts: 32
Status:
There is a simple fix for it, and that is to allow cPanel to use more memory.

1. Login to WHM using "root" username.

2. Choose "Tweak Settings" under "Server Configuration" menu.

3. Type in the search box at the right side: "max cpanel".

4. Change the value for "Max cPanel process memory" to "512" and click "Save".

This should fix the issue.

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Fully Managed Web Hosting Provider
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