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 Softaculous does not show up after cpanel update 11.50 (8 Replies, Read 5622 times)
Viviotech
Group: NOC
Post Group: Newbie
Posts: 2
Status:
Softaculous shows up in WHM but not in the cpanel accounts when using the X3 theme. When i switch to the paper_lantern theme i can see Softaculous .

All of this worked before the recent cpanel update to 11.50.

Has anyone had this issue or know of a fix?
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Softaculous does not show up after cpanel update 11.50
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Hi,

In WHM 11.50.x cPanel has changed the behavior of install_plugin that it does not register the plugin in x3 even if it has config.json fine.

We have fixed the issue and we will release a new version with the fix soon.

PFA path file for the issue and replace it at :
Code
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/softpanel.php


and then execute the following CRON command :
Code
/usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php


This should resolve your issue.

Sorry for the inconvenience caused.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Softaculous does not show up after cpanel update 11.50
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Hi,

We have just released Softaculous 4.6.4 which fixes the issue.

Please upgrade to 4.6.4 and then execute the CRON command on your server :
/usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Softaculous does not show up after cpanel update 11.50
frogstarr78
Group: Member
Post Group: Newbie
Posts: 1
Status:
Sorry, it doesn't appear to have resolved the issue after all. It appears the issue is specific to the x3 cPanel theme. Looking through the cPanel files, softaculous doesn't appear in the x3 them folder any longer so we continue to get 404 errors. Is that a separate issue? Or is there something we should be running to re-install it on this theme?
I apologize ahead of time if it's not related to the original post.
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Softaculous does not show up after cpanel update 11.50
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Hi,

It looks like recent cPanel updated might have deleted the symlink to Softaculous from your x3 theme.

Please execute the following command to create the symlink :
Code
ln -s /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser /usr/local/cpanel/base/frontend/x3/softaculous


This should resolve your 404 error for x3 theme.


Edited by Moderator : November 13, 2015, 6:40 am

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Softaculous does not show up after cpanel update 11.50
Viviotech
Group: NOC
Post Group: Newbie
Posts: 2
Status:
That seams to have taken care of it. Thank you!
IP: --   

Softaculous does not show up after cpanel update 11.50
Aker
Group: Member
Post Group: Newbie
Posts: 2
Status:
I am having an issue with the paper_lantern theme not showing the Softaculous shortcuts/icons other than the main icon. When I click on that icon it goes to a 404 for the linked page (/frontend/paper_lantern/softaculous/index.live.php).

The x3 theme is usable, but there is not a main icon (app home), only the scrolling scripts and categories icons. That forces my users to click on another link and then select App Home from there. Is that by design?

Is this a similar issue or should I start my own thread?
IP: --   

Softaculous does not show up after cpanel update 11.50
Aker
Group: Member
Post Group: Newbie
Posts: 2
Status:
By the way, I am running the latest Softaculous on WHM 11.50.0 build 22.
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Softaculous does not show up after cpanel update 11.50
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Hi,

Please execute the following command to resolve the 404 issue with paper_lantern
Code
ln -s /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser /usr/local/cpanel/base/frontend/paper_lantern/softaculous


For getting the Softaculous icon execute the following command :
Code
For x3 :
/usr/local/cpanel/bin/register_cpanelplugin /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/softaculous.cpanelplugin

For paper_lantern :
/usr/local/cpanel/scripts/install_plugin /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/softaculous_plugin.tar.bz2


Do let us know if you still face the issue.


Edited by Moderator : November 13, 2015, 6:44 am

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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