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 Blanc page after softaculous (3 Replies, Read 1632 times)
Maria1986
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi there,
I got a blanc page after updating softaculous in cpanel.
Any idea how I can get my website back?
Medicinista.com is the link.
And how can prevent this from happening in the future?
IP: --   

Blanc page after softaculous
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Hi,

Did you upgrade Softaculous or did you upgrade your installation via Softaculous ?

If you are facing the blank page issue with Softaculous panel can you please try to rename the following file :
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/iscripts.php
to
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/iscripts.php.bak

and then try to access the Softaculous panel ?

If you still face the issue please open a support ticket with us and we will check it for you :
https://www.softaculous.com/support/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Blanc page after softaculous
Maria1986
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi Brijesh, I updated via cpanel the softaculous.

IP: --   

Blanc page after softaculous
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Hi,

Can you please try to delete this file :
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/iscripts.php

and check if you still face the issue ?

If you still face the issue please open a support ticket we will check it for you :
https://www.softaculous.com/support/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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