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 Amupdate crashes upon launch (8 Replies, Read 5244 times)
cgtyoder
Group: Member
Post Group: Newbie
Posts: 3
Status:
Running AMPPS 2.4 on OS X 10.9.4.

Whenever I try to run Amupdate.app, it immediately crashes. This seems to be the relevant part of the crash report:

Dyld Error Message:
  Library not loaded: /usr/local/Qt-4.8.4/lib/QtGui.framework/Versions/4/QtGui
  Referenced from: /Applications/AMPPS/Amupdate.app/Contents/MacOS/Amupdate
  Reason: no suitable image found.  Did find:
    /Library/Frameworks/QtGui.framework/Versions/4/QtGui: mach-o, but wrong architecture

It has been this way since I downloaded it. What am I missing here? (There is no directory /usr/local/Qt-4.8.4/). Thanks for any pointers.
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Amupdate crashes upon launch
tidus
Group: Member
Post Group: Super Member
Posts: 1121
Status:
Hi,

Yes. There is an issue with the Amupdate.app

Can I know the reason to run it ? As it is used to update only Ampps and 2.4 is the latest version.


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Amupdate crashes upon launch
cgtyoder
Group: Member
Post Group: Newbie
Posts: 3
Status:
Well, it was there and it looked useful, so I double-clicked it! :) Glad to see it's not me. I will hold off until I see an update.
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Amupdate crashes upon launch
mfabing
Group: Member
Post Group: Newbie
Posts: 4
Status:
The new AMPPS version 2.5 is out, and I am running MAC OS X 10.9.4, and I am having the exact same problem.
I am getting a notification that there is a new version, and then I get a:
Amupdate cannot be opened because of a problem. and then this:
Process:        Amupdate [568]
Path:            /Applications/AMPPS/Amupdate.app/Contents/MacOS/Amupdate
Identifier:      com.softaculous.Amupdate
Version:        ???
Code Type:      X86 (Native)
Parent Process:  launchd [161]
Responsible:    Amupdate [568]
User ID:        501

Date/Time:      2014-09-12 14:33:21.305 -0400
OS Version:      Mac OS X 10.9.4 (13E28)
Report Version:  11
Anonymous UUID:  A118A341-52D3-8C21-D01C-56D1BA157124


Crashed Thread:  0

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: /usr/local/Qt-4.8.4/lib/QtCore.framework/Versions/4/QtCore
  Referenced from: /Applications/AMPPS/Amupdate.app/Contents/Frameworks/QtGui.framework/Versions/4/QtGui
  Reason: image not found

Please advice how to upgrade the system properly.
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Amupdate crashes upon launch
tidus
Group: Member
Post Group: Super Member
Posts: 1121
Status:
Hi,

Run the cron to fix the Amupdate.app
http://www.ampps.com/wiki/Category:FAQs#Cron_Command

Please open a ticket if you are still facing any issues.


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Amupdate crashes upon launch
mfabing
Group: Member
Post Group: Newbie
Posts: 4
Status:
I did the cron command:
"/Applications/AMPPS/php/bin/php" -c "/Applications/AMPPS/php/etc/php.ini" "/Applications/AMPPS/ampps/softaculous/cron.php"
try to run the update, nothing change, problem is the same.
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Amupdate crashes upon launch
cgtyoder
Group: Member
Post Group: Newbie
Posts: 3
Status:
Running the cron command did not work for me either - I get the error

Quote
Site error: the file /Applications/AMPPS/ampps/softaculous/cron.php requires the ionCube PHP Loader ioncube_loader_dar_5.5.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.


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Amupdate crashes upon launch
mfabing
Group: Member
Post Group: Newbie
Posts: 4
Status:
I had the same error message:
Site error: the file /Applications/AMPPS/ampps/softaculous/cron.php requires the ionCube PHP Loader ioncube_loader_dar_5.5.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.
So I put PHP back to 5.3 and restore all the setting to the default, run the script again, my computer did some stuff for quite some time.

Then when I go to http://localhost/ampps-admin/ I get that I am running the latest version Current Version 4.5.4, but my desktop icon seems not to agree with that.

Every time I start AMPPS from my desktop, I get "new version is available" and the problem is still the same, and PHP 5.6 isn't available in my PHP version choices.
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Amupdate crashes upon launch
tidus
Group: Member
Post Group: Super Member
Posts: 1121
Status:
Hi all,

Sorry for the inconvenience. We are working on this issue and so we have disabled update on Mac. We will enable it soon as soon as the issue is fixed.

BTW, ionCube Loader is present only for PHP 5.3 so if you want to Run cron,

You can run:
"/Applications/AMPPS/php-5.3/bin/php" -c "/Applications/AMPPS/php-5.3/etc/php.ini" "/Applications/AMPPS/ampps/softaculous/cron.php"


Well, currently running cron is not required. Above is just for information.


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