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 Connection timeout webuzo (11 Replies, Read 7549 times)
nambongo
Group: Member
Post Group: Newbie
Posts: 6
Status:
I have installed webuzo in my VPS at digital ocean. Then I installed LEMP  succesfully.

Then i tried to take a snapshot/backup for my VPS. I shutdown my VPS and reboot again. But I can not login to webuzo. My browser said, time out.

I search ini this forum then i try

Root > service webuzo restart


but still time out. Even i tried

Root > service --status-all

But, not working at all. I can login ssh to my vps. Can please help me?
IP: --   

Connection timeout webuzo
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Could you please confirm that the service is running on the webuzo ports

lsof -i :2002

Access
http://your-IP:2002

Hope this helps :)

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Connection timeout webuzo
nambongo
Group: Member
Post Group: Newbie
Posts: 6
Status:
I hav run that command but nothing happened


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Connection timeout webuzo
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Could I have the output of the following command ?

/usr/local/emps/bin/php -v

and

cat /usr/local/emps/version





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Connection timeout webuzo
nambongo
Group: Member
Post Group: Newbie
Posts: 6
Status:
here are the output.

FYI, After I have installed LEMP (with MySQL) then I installed MariaDB with Set Default click on. So, My configuration are Nginx, Maria DB, and PHP
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Connection timeout webuzo
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
The configs look file.
Webuzo restart should have the service up and running on the Webuzo ports.
Did you alter any of the Webuzo configurations in any way ?

Could you please open a support ticket with the access details of your server, we shall debug and resolve your issues.

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Connection timeout webuzo
nambongo
Group: Member
Post Group: Newbie
Posts: 6
Status:
Quote From : valley March 3, 2015, 5:50 am

Could you please open a support ticket with the access details of your server, we shall debug and resolve your issues.


Am I allowed to open support ticket? Because I use webuzo free version. I really appreciate if you can allow me to open the ticket. How do I  open the ticket?  :angel:

FYI, I have reinstall webuzo, install LEMP without MariaDB. Restart my VPS, and that is happened again, connection time out. Can not login to enduser panel.
IP: --   

Connection timeout webuzo
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
You can open a support ticket here
https://www.softaculous.com/support/open.php

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Connection timeout webuzo
nambongo
Group: Member
Post Group: Newbie
Posts: 6
Status:
finally, webuzo can start again. The problem is my firewall  :P

Perhaps, someone in community get same problem like me, so this my solution
  1. disable firewall
  2. stop service firewall
  3. run command
    Code
    sudo webuzo restart
  4. go to your-domain.com:2002 and login
  5. cek the service in advaced setting > service
  6. restart all the service
  7. I dont know why may nginx can not start.
  8. so, i check at terminal. The error bind() to 0.0.0.0:80 failed (98: Address already in use)
  9. kill the process
    Code
    sudo fuser -k 80/tcp
  10. Code
    sudo service nginx start
  11. enable firewall
  12. start firewall service
I dont know, why I can not login to webuzo with my-domain.com:2002
so i have to login into ip-address-server:2002

But so far, this is my solution
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Connection timeout webuzo
swizeus
Group: Member
Post Group: Newbie
Posts: 4
Status:
I just type fuser -k 80/tcp without knowing what will happen and now my whole website is unaccessable. Are there any command the reverse this ?  :P   :P   :squi:

Thanks
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Connection timeout webuzo
nambongo
Group: Member
Post Group: Newbie
Posts: 6
Status:
the simplest way, just restart your VPS.
Code
fuser -k 80/tcp

is kill the process which use port 80.
IP: --   

Connection timeout webuzo
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Restart your webserver from the Webuzo Enduser Panel

Guide : http://webuzo.com/wiki/Restart_services

Hope this helps :)

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