SITE NOT LOADING

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SITE NOT LOADING, site refused to load (3 Replies, Read 1984 times)

mosco	# November 5, 2015, 1:36 am
Group: Member Post Group: Newbie Posts: 7 Status:	My site hosted with arvixe refused to load since three days ago. The hosting company has big problems with their servers right now. How can I recover my files with arvixe? ----------------------- www.meobinarysignals.com
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SITE NOT LOADING

nikhil89	# November 5, 2015, 1:32 pm \| Post: 1
Group: Softaculous Team Post Group: Elite Member Posts: 467 Status:	Hi, You will have to access to your server and take backup of your server. If you can not access to your server then only your hosting provider and help you recover the files.
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SITE NOT LOADING

mosco	# November 6, 2015, 10:38 pm \| Post: 2
Group: Member Post Group: Newbie Posts: 7 Status:	Hi Nikhil89, Thanks for the response but please tell me the right software to use in backing up my files as the Arvixe servers are now up and running. I can now login but I dont know how to back-up my files. Please help me once more. ----------------------- www.meobinarysignals.com
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SITE NOT LOADING

nikhil89	# November 9, 2015, 11:58 am \| Post: 3
Group: Softaculous Team Post Group: Elite Member Posts: 467 Status:	Hi Mosco, You can take a backup of your website using Softaculous backup utility. You can refer to our guide here for the same: http://softaculous.com/docs/How_to_Backup_an_Installation This backup is stored in /home/{USERNAME}/softaculous_backups/ tar.gz format. Download the archive and save it on some other server or your desktop. You can use free open source FTP / SFTP clients like WinSCP or Filezilla to ssh to your server and follow the following steps to take backup of your website manually: 1. Goto /home/{USERNAME}/public_html/{directory} (Note: Specify directory if website is in a folder or leave it empty if website is in root folder) 2. Compress all the files to an archive i.e. .zip or .tar.gz and download the same. 3. Login into phpMyAdmin and take a dump of the database. Save the above archive and database and your backup has been taken successfully. Hope this helps. Please let us know if you need any further information. We will be happy to help you.
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