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 Open Source Social Network, Cannot get it to install (7 Replies, Read 24253 times)
twhiting9275
Group: Member
Post Group: Newbie
Posts: 3
Status:
For whatever reason, using softaculous, OSSN does not install. Error :

Quote
The following errors were found :
Could not access your domain. Please make sure your domain is pointing to this server and there is no .htaccess file restricing access to your domain


The rest of softaculous works fine, others install perfectly I can access the domain from inside, and outside of the server, so not sure where the issue is here since this is the only script to do this.
IP: --   

Open Source Social Network
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Hi,

Can you please open a support ticket with the control panel login details so that we can check this asap.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Open Source Social Network
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Hi twhiting9275,

Thank you for opening the support ticket, I was able to access your server and come to the root cause of the issue.

The issue was with the .htaccess included in the Open Source Social Network root directory.
It has a variable :
SetEnv HTTP_MOD_REWRITE 1

which is not supported on your server hence when we access the domain having such file it returns a Internal Server error causing the installer to fail.

We have made some changes to our installer to rename the .htaccess to allow the installer to run and then revert the .htaccess file. We will be releasing the updated package tomorrow.

Since the SetEnv variable does not work on your server you will have to change the following line in the .htaccess file in the root of your installation :
SetEnv HTTP_MOD_REWRITE 1
to
#SetEnv HTTP_MOD_REWRITE 1

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Open Source Social Network
arsalanshah
Group: Member
Post Group: Newbie
Posts: 1
Status:
We have fixed this issue in v2.0 wait for v2.0 public release:

https://github.com/opensource-socialnetwork/opensource-socialnetwork/blob/master/CHANGES.txt#L28-L29
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Open Source Social Network
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Hi arsalanshah,

Thank you for fixing this.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Open Source Social Network
janbr
Group: Member
Post Group: Newbie
Posts: 1
Status:
Brijesh thanks for solutions :) , i had the same problem
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Open Source Social Network
pofvision
Group: Member
Post Group: Newbie
Posts: 1
Status:
I thought this issue was fixed but I have the same problem with the latest versions.
Is there a fix
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Open Source Social Network
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Quote From : pofvision April 29, 2016, 2:45 am
I thought this issue was fixed but I have the same problem with the latest versions.
Is there a fix

Hi,

Is the domain (where you are installing OSSN) pointing to the correct server ?

If you can open a support ticket with us we can check this for you :
https://www.softaculous.com/support/


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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