| Posted By: Jim22 on June 25, 2012, 10:50 am | Post: 1 |
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having the same issue - anyone knows how to fix this?
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| Posted By: Brijesh on June 25, 2012, 12:11 pm | Post: 2 |
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Hi,
Softaculous checks the disk space available for the user. If the required space is greater than the space available for the user then Softaculous will throw this error. If you still face the error please open a support ticket with the test account details we will check it and resolve the issue. http://www.softaculous.net/support ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
| Posted By: Jim22 on June 25, 2012, 12:16 pm | Post: 3 |
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The user has over 1GB of space / quota free. I have submitted a ticket.
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| Posted By: Brijesh on June 25, 2012, 2:44 pm | Post: 4 |
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Hi,
Our support team has replied to your ticket. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
| Posted By: Jim22 on February 12, 2013, 1:35 pm | Post: 5 |
| What was wrong and what's the solution? |
| Posted By: Brijesh on February 12, 2013, 1:56 pm | Post: 6 |
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Quote From : Jim22 February 12, 2013, 1:35 pm What was wrong and what's the solution? Hi, Sir, which panel are you using ? ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
| Posted By: Brijesh on February 12, 2013, 2:18 pm | Post: 8 |
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Hi,
If you can please open a support ticket with the user account details we will check it. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
| Posted By: Jim22 on February 12, 2013, 2:35 pm | Post: 9 |
| Sorry, we do NOT want to give you root access. |
| Posted By: Brijesh on February 13, 2013, 8:22 am | Post: 10 |
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Hi,
Sir for some reason H-Sphere is not returning the correct disk space usage of the user. We have emailed the H-Sphere team regarding this issue. We will get this fixed asap. We will provide the patch once it is resolved. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
| Posted By: Jim22 on February 13, 2013, 9:03 am | Post: 11 |
| If you can tell me how you're getting the disk space usage data, I can probably fix it |
| Posted By: Brijesh on February 13, 2013, 9:51 am | Post: 12 |
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Hi,
I have emailed you the method we use to determine disk space usage. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
| Posted By: Jim22 on April 14, 2013, 7:00 am | Post: 13 |
| Solution to this problem (on H-Sphere control panel): Reset the "Summary Disk Quota" from the end user hsphere control panel. |