Softaculous

Topic : Magento - pdo_mysql/CURL extension not loaded

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Posted By: willdashwood on July 15, 2009, 3:39 pm

When trying to install Magento we get the following errors:

The following Errors were found :

The pdo_mysql extension is not loaded!
The CURL extension is not loaded!

That's fair enough but both extensions are loaded and even the Magento system requirements test script works fine.

Any ideas?

Posted By: alons on July 15, 2009, 5:02 pm | Post: 1

Sir please try installing Magento by uploading the Package.
It shouldnt install.
Magento has a long problem of pdo_mysql not working.

Also there might be possibilites of your PHP configuaration being deifferent for cPanel compared to your Accounts PHP configuration though this is not the issue here that appears to me.

Please try installing without Softaculous, my guesses are that it will not install.

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Posted By: willdashwood on July 16, 2009, 10:06 am | Post: 2

Managed to get a manual install to work OK but Softaculous still brings up the same error. Hmm...

Posted By: alons on July 16, 2009, 3:20 pm | Post: 3

Ok sir.
Can I please have a dummy account.
Softaculous installs Magento on many servers including ours:
http://demo.softaculous.com/enduser/index.php?act=software&soft=67

Our PHP functions that checks the required extensions are as follows:

PHP Code

 //Check whether the Minimum Software configuration matches

function __requirements(){

global $__settings, $error, $software;

//Check the php version

if(version_compare(PHP_VERSION, '5.2.0') < 0){

$error[] = '{{err_php}}';

}

//pdo String functions

if(!extension_loaded('pdo_mysql')){

$error[] = '{{err_pdo}}';

}

//iconv Functions

if(!function_exists('iconv')){

$error[] = '{{err_no_iconv}}';

}

if(!function_exists('imagecreate')){

$error[] = '{{err_gd}}';

}

//CURL String functions

if(!extension_loaded('curl')){

$error[] = '{{err_curl}}';

}

return true;

}

These are standard PHP functions to check the extensions.
I think your cPanel backend PHP is running a different PHP.INI

Could you please confirm the same by checking PHP configuration in the backend.

Edited by alons : July 16, 2009, 3:23 pm

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
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Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: willdashwood on July 16, 2009, 3:25 pm | Post: 4

Sent PM. Thanks for looking in to this

Posted By: r.fluttaz on July 27, 2009, 3:47 pm | Post: 5

How could we make the softaculous admin use the good php.ini ? via whm ? i can't find this option ... Maybe you can edit softaculous script to check php.ini of the cpanel account, and not the admin one ...

Any ideas to make it works ?

Thanks

-----------------------
</r.fluttaz> @ boTux.fr

Posted By: alons on July 29, 2009, 5:07 am | Post: 6

Sir it will be fixed in the upcoming update.

Regard,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

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Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: alons on August 2, 2009, 12:51 pm | Post: 7

Updated on 31st July
Please let us know if it fails now.

We have tested it and chaged certain things.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
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Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: willdashwood on August 12, 2009, 10:33 am | Post: 8

Sorry for the delay in getting back to you, I've been on holiday.

I just upgraded softalicous and all scripts and went to do another test install but it now fails on:

The CURL extension is not loaded!

Posted By: alons on August 12, 2009, 10:44 am | Post: 9

We had changed the extensions_loaded function to :

PHP Code

 if(!function_exists('curl_init')){

        $error[] = '{{err_curl}}';

    }

I will check into it

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
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Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: Fluccs on August 18, 2009, 7:18 am | Post: 10

Ive had this same error reported now too

Posted By: willdashwood on August 18, 2009, 7:58 am | Post: 11

Upgraded to 1.9, still getting error

* The CURL extension is not loaded!

Posted By: alons on August 19, 2009, 12:12 pm | Post: 12

willdash the Dummy account you sent to me doesnt have permissions to create MySQL accounts as its limit is ZERO - 0

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: willdashwood on August 19, 2009, 12:21 pm | Post: 13

Sorry, I've just modified the account so it has database support now.

Posted By: willdashwood on August 19, 2009, 12:24 pm | Post: 14

Still get...

The following Errors were found :

The CURL extension is not loaded!