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 Email for addon domains does not work (7 Replies, Read 21335 times)
wgpeters
Group: Member
Post Group: Newbie
Posts: 4
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I thought I would try out Webuzo on one of my servers.  I installed Centos 7, with LAMP stack, EXIM, and DOVECOT, and Squirrel mail, with a primary domain, and then added a secondary domain.  I added an email account for the primary domain, and one for the secondary addon domain.  The primary domain account receives email ok, but the email account on the addon domain does not.  I get the 5.5.1 error "Recipient address rejected: User unknown in virtual mailbox table".

So I completely wiped the server, reinstalled the OS and webuzo to try again, and got the same results.

Then I wiped the server and installed Centos 6.5, and again got the same results.

What am I missing here?

Squirrel mail recognizes the email account on the addon domain, but apparently EXIM does not.

Thanks,
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Email for addon domains does not work
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Hi,

Apology for the inconvenience caused to you.

Could you please confirm that the domain points to the Webuzo server IP ?

Also make sure that your hostname is a Fully Qualified Domain Name pointing to your Webuzo server IP.

Hope this helps

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Email for addon domains does not work
wgpeters
Group: Member
Post Group: Newbie
Posts: 4
Status:
Primary domain is vps6.mydomain.com,
addon domain is anotherdomain.com.
Email address joe@vps6.mydomain.com works.
Email address joe@anotherdomain.com does not work.
Both domain names point to the same correct server.
If I make the addon domain be www.anotherdomain.com, then joe@www.anotherdomain.com works ok, but not joe@anotherdomain.com.

How do I make joe@anotherdomain.com work?
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Email for addon domains does not work
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Hi,

You do not have to add www.anotherdomain.com and anotherdomain.com separately

Please confirm that you have a Fully Qualified Domain Name set as your hostname which points to the Webuzo server IP.

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Email for addon domains does not work
wgpeters
Group: Member
Post Group: Newbie
Posts: 4
Status:
Yes, anotherdomain.com point to my server and pings ok
www.anotherdomain.com also points to my server and pings ok.
mx.anotherdomain.com points to my server and pings ok.
*.anotherdomain.com. points to my server and pings ok.
I have 4 running servers and 8 domains using postfix with this DNS entry scheme, and they all work ok. 

So, its a mystery, but it should work.
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Email for addon domains does not work
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Webuzo deploys Exim instead of Postfix.
Please confirm the same.

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Email for addon domains does not work
wgpeters
Group: Member
Post Group: Newbie
Posts: 4
Status:
Quote From : valley March 3, 2015, 5:48 am
Webuzo deploys Exim instead of Postfix.
Please confirm the same.

Yes, its exactly as I said.
I have 4 servers running Centos with Ispconfig running postfix, dovecot, spamassassin, and clamav and they all work ok.
I have 1 server running Webuzo with Exim and it doesn't.  Exim will not accept mail to user@anotherdomain.com

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Email for addon domains does not work
gagewood
Group: Member
Post Group: Newbie
Posts: 4
Status:

htp://www.earthvapors.com
I have had this continued problem with this product. There never seems to be an answer for it.
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