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 Softaculous Ghost Blog update fails, Ghost bootloader is shown in browser instead of blog (13 Replies, Read 6708 times)
dean_d
Posted on # March 10, 2015, 10:36 pm
Group: Member
Post Group: Newbie
Posts: 2
Status:
I upgraded our Ghost blog recently from version 0.5.7 to 0.5.9 using the Softaculous upgrade tool from within cpanel on a shared web server. I've done this many times in the past with no problems. This time, the status bar "Updating the database (XX %)" hung at 95% for a while, then Softaculous displayed the error:

"The following errors were found : Error installing node modules ! This generally happens due to less memory."

My host support team eventually got the upgrade done, but my blog is now displaying the Ghost index.js file instead of the blog itself when pulled up in a browser.

I've tried stopping and restarting the node.js service.

Any ideas on how to get Ghost going again in this situation?
IP: --   

Softaculous Ghost Blog update fails
Brijesh
Posted on # March 11, 2015, 12:06 pm | Post: 1
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Which version of GLIBC are you using on the server ?
We have tested Ghost on servers running latest version of GLIBC and it works fine but since the recent versions of Ghost when we test on servers with GLIBC 2.5 it does not work. It looks like it requires GLIBC version 2.12+

We have sent an email to the Ghost team regarding this and will confirm it with them.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Softaculous Ghost Blog update fails
dean_d
Posted on # March 11, 2015, 1:38 pm | Post: 2
Group: Member
Post Group: Newbie
Posts: 2
Status:
The glibc version on the server is 2.12.
IP: --   

Softaculous Ghost Blog update fails
erizo
Posted on # March 12, 2015, 3:01 am | Post: 3
Group: Member
Post Group: Newbie
Posts: 7
Status:
Hi.

I've same problem

Ghost version: 0.5.10 (11th Mar 2015)
Softaculous version: 4.6.1

OS: CentOS release 6.6 (Final)
CPanel/WHM: 11.48.1 build 2


rpm -qa|grep glibc -i
glibc-2.12-1.149.el6_6.5.x86_64
glibc-common-2.12-1.149.el6_6.5.x86_64
glibc-devel-2.12-1.149.el6_6.5.x86_64
glibc-headers-2.12-1.149.el6_6.5.x86_64
glibc-static-2.12-1.149.el6_6.5.x86_64
IP: --   

Softaculous Ghost Blog update fails
erizo
Posted on # March 12, 2015, 3:29 am | Post: 4
Group: Member
Post Group: Newbie
Posts: 7
Status:
Hi.

After read that the error was made after softaculous 5.9, I 've downloaded the ghost.zip from GitHub, put in softaculous dir, and install it from softaculous panel.


As root:

Code
cd /var/softaculous/ghost
mv ghost.zip ghost_softaculous.zip
wget https://github.com/TryGhost/Ghost/archive/stable.zip -O ghost_github.zip
cp ghost_github.zip ghost.zip


Go to softaculous interface, and install it as always

Profit!

PS:  keep the original and downloaded zip files. You never know when you will need it.
PS2: sorry for my english.
IP: --   

Softaculous Ghost Blog update fails
erizo
Posted on # March 12, 2015, 3:37 am | Post: 5
Group: Member
Post Group: Newbie
Posts: 7
Status:
I forget

The 5.7 version link, if you want install it, is


wget https://github.com/TryGhost/Ghost/releases/download/0.5.7/Ghost-0.5.7.zip
IP: --   

Softaculous Ghost Blog update fails
Brijesh
Posted on # March 12, 2015, 2:09 pm | Post: 6
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

It looks like nodejs-sqlite3 module require GLIBC 2.14
Here is the discussion with their developer :
https://github.com/mapbox/node-sqlite3/issues/244

They recommend GLIBC 2.14+ which is currently included only with CentOS 7

We are working on the changes to install Ghost without the sqlite3 module and we are testing it. It seems to work fine even with lower versions of GLIBC. We are testing it on some more servers and will launch the updated package as soon as we have completed testing.

Thank you for your patience.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Softaculous Ghost Blog update fails
erizo
Posted on # March 17, 2015, 11:11 am | Post: 7
Group: Member
Post Group: Newbie
Posts: 7
Status:
Quote From : Brijesh March 12, 2015, 2:09 pm
Hi,

It looks like nodejs-sqlite3 module require GLIBC 2.14
Here is the discussion with their developer :
https://github.com/mapbox/node-sqlite3/issues/244

They recommend GLIBC 2.14+ which is currently included only with CentOS 7

We are working on the changes to install Ghost without the sqlite3 module and we are testing it. It seems to work fine even with lower versions of GLIBC. We are testing it on some more servers and will launch the updated package as soon as we have completed testing.

Thank you for your patience.


Brijesh, thank you for the update. However, that is not an valid answer for me.
I'm using WHM/Cpanel and is not compatible with Centos7 yet.


Please, can you give me an advice about how to remove sqlite3 ?
IP: --   

Softaculous Ghost Blog update fails
Brijesh
Posted on # March 18, 2015, 10:04 am | Post: 8
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

>> However, that is not an valid answer for me.
I'm using WHM/Cpanel and is not compatible with Centos7 yet.

This is a requirement of sqlite3 module in nodejs.

>> Please, can you give me an advice about how to remove sqlite3 ?

As I mentioned in the previous reply we are working on a solution to install ghost without the sqlite3 module. We will launch the updated package as soon as we finish testing.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Softaculous Ghost Blog update fails
Brijesh
Posted on # March 19, 2015, 2:02 pm | Post: 9
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

We have updated the Ghost package to fix this issue.

Please execute the CRON command on your server to get the latest package :
http://www.softaculous.com/docs/Immediate_update

Please let us know if you still face the issue.

Thank you for your patience.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Softaculous Ghost Blog update fails
Lifesview
Posted on # September 9, 2015, 2:40 pm | Post: 10
Group: Member
Post Group: Newbie
Posts: 2
Status:
HII just updated my Ghost blog, from Ghost 0.6.4 to 0.7 and in Softaculous it says that it's running Ghost 0.7 but when login in to admin it's still running Ghost 0.6.4....?Now what can I do to fix this...?
Thanks Kerry Rogers
IP: --   

Softaculous Ghost Blog update fails
Brijesh
Posted on # September 9, 2015, 2:49 pm | Post: 11
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Can you please try to restart the nodejs service from "Edit Installation" page in Softaculous ?

If you still face the issue please open a support ticket with us and we will check this for you :
https://www.softaculous.com/support/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Softaculous Ghost Blog update fails
Lifesview
Posted on # September 10, 2015, 1:12 am | Post: 12
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi
How do you restart Node.js...?

Thanks kerry

IP: --   

Softaculous Ghost Blog update fails
Brijesh
Posted on # September 10, 2015, 7:45 am | Post: 13
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

You need to login to Softaculous Enduser panel search for Ghost and click on the "Edit" icon next to the installation for which you want to restart nodejs.

Then on the "Edit Installation" page select "Restart" for the "Choose action for Node.js service" dropdown and click on "Save Installation Details" button.

Let us know if you still face the issue.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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