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 PrestaShop 1.7 Installation Error (4 Replies, Read 15879 times)
neawebservices
Group: Member
Post Group: Newbie
Posts: 1
Status:
When trying to install PrestaShop 1.7 via Softaculous, I am getting this error:

Unable to generate new_cookie_key, hence can not install Prestashop 1.7


Does anyone have any ideas as to how to fix this?
IP: --   

PrestaShop 1.7 Installation Error
punit
Group: Softaculous Team
Post Group: Elite Member
Posts: 260
Status:
Hi,

Can you please open a support ticket with us so that we can check this issue :
https://www.softaculous.com/support/

-----------------------
Regards
Punit Varia
Script Packaging Head
IP: --   

PrestaShop 1.7 Installation Error
luana
Group: Member
Post Group: Newbie
Posts: 2
Status:
How was this fixed?

thanks

Code
root@srv152 [~]# php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cli.php -v
5.5.3
root@srv152 [~]# egrep '' /etc/redhat-release /usr/local/cpanel/version
/etc/redhat-release:CentOS release 6.10 (Final)
/usr/local/cpanel/version:11.86.0.22
root@srv152 [~]#
IP: --   

PrestaShop 1.7 Installation Error
luana
Group: Member
Post Group: Newbie
Posts: 2
Status:
### SOLVED ###

The default version of the server is PHP 5.2 and PrestaShop 1.7 requires a minimum of 7.1.

Even setting version 7.3 for the installation directory, an error was presented, but when configuring version 7.1 for the entire FTP of the client, the installation was carried out normally.
IP: --   

PrestaShop 1.7 Installation Error
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5637
Status:
Hi,

We create a file in your domain and then using curl call we access that file to generate the cookie key.

This will use the PHP version for the domain and not the default PHP version.

Anyways glad to know the installation works for you.

We will try to replicate the scenario you mentioned.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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