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 Error installing limesurvey, Everything else works fine (4 Replies, Read 2243 times)
salvofan
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi guys,
I'm trying to install limesurvey on my VPS (Centos7, CWP, Softaculous) but I have an error while installing it.
It goes as far as 85-89% and then "oops, connection has been lost".

Nothing is in the folder, nothing in the DB.

Do you have similar issues reported by others? (I could not check with previous versions of softaculous neither previous limesurvey (current is Version : 2.64.2+)

Thanks in advance,

regards,
Salvatore.
IP: --   

Error installing limesurvey
priya_mittal
Group: Member
Post Group: Newbie
Posts: 47
Status:
Hi,

Please open a support ticket with us here:
https://www.softaculous.com/support/

And share with us your Control Panel login details so that we may debug the issue further for you..
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Error installing limesurvey
blackrangersoftware
Group: Member
Post Group: Newbie
Posts: 3
Status:
Please open a support ticket with us here:
https://www.softaculous.com/support/

The stock "out-of-the-box reply" does NOT help those of us who are searching for answers to questions others have often already asked.

Support has dropped the ball right there over and again, and so far on every question I have had that brought me to this forum.

In most support forums that have public access, if a solution has been found to a problem, all are encouraged to share the solution so the rest of us having same or similar issues can benefit.

I would like to suggest that the Softaculous Support staff do the same.

Barry W. Black
Chief Scientist and Technology Mgr.
Black Ranger Software, LLC
IP: --   

Error installing limesurvey
blackrangersoftware
Group: Member
Post Group: Newbie
Posts: 3
Status:
Please open a support ticket with us here:
https://www.softaculous.com/support/

The stock "out-of-the-box reply" does NOT help those of us who are searching for answers to questions others have often already asked.

Support has dropped the ball right there over and again, and so far on every question I have had that brought me to this forum.

In most support forums that have public access, if a solution has been found to a problem, all are encouraged to share the solution so the rest of us having same or similar issues can benefit.

This issue seems to be ongoing since the package release date is very recent.

LimeSurvey Version: 3.25.10+ Release Date: 28-01-2021

I would like to suggest that the Softaculous Support staff do the same.

Barry W. Black
Chief Scientist and Technology Mgr.
Black Ranger Software, LLC
IP: --   

Error installing limesurvey
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Hi,

There could be two reasons for this issue :
1. The permission for Softaculous binary is incorrect. This can be fixed by executing the following commands as ROOT :
https://www.softaculous.com/docs/admin/repair-binary-utility/

2. Your server is unable to communicate with Softaculous servers.
Please make sure your server is able to fetch files from our mirror servers mentioned here :
https://www.softaculous.com/docs/admin/system-requirements/#system-requirements

If you still face this issue we require access to your server to debug further hence we ask for opening a support ticket as you can submit your server login details securely via our support ticket portal :
https://softaculous.deskuss.com/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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