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 403 - Forbidden, 403 - Forbidden (5 Replies, Read 12482 times)
envy8ight
Group: Member
Post Group: Newbie
Posts: 6
Status:
Hi, I have a problem with accessing Softaculous through my ISPConfig panel.
I get a 403 error saying the I don't have permission / or need to be logged in to access Softaculous.
The strange thing is that everything worked fine a few days ago, and out of the blue it stopped working.
I checked the permissions on the server and Softaculous has 755.
Anybody that can help me with this ?
Thanks in advance.
IP: --   

403 - Forbidden
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Which OS are you using ?

If you are using Ubuntu please try to execute the following command :
Code
service apache2 restart


If you still face the issue please execute the following command :
Code
chown -R www-data:www-data /var/softwww


and also please check the following file :
Code
/etc/apache2/conf.d/softaculous.conf


and replace :
Code
Order Allow,Deny
Allow from all


with :
Code
Require all granted


and then restart apache2 service again :
Code
service apache2 restart



-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

403 - Forbidden
envy8ight
Group: Member
Post Group: Newbie
Posts: 6
Status:
Hi Brijesh,
Thanks for replying.
The /softwww directory was owned by www-data, but the contents of the directory were set to root. So changed that first. But still no luck.
Then I wanted to make the changes to /etc/apache2/conf.d/softaculous.conf, but the /conf.d directory is no longer used by Apache, so I made the changes in /etc/apache2/conf-enabled/softaculous.conf. Still not working.
But after making the same changes in /usr/local/softaculous/ispconfig/softaculous.conf and restarting Apache, Bingo !
Softaculous is up and running again.
Thanks for the great help !!!
IP: --   

403 - Forbidden
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Glad to know Softaculous now works on your server.

Sorry forgot to mention the softaculous.conf is symlink and original file is at :
/usr/local/softaculous/ispconfig/softaculous.conf

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

403 - Forbidden
timjenkins
Group: Member
Post Group: Newbie
Posts: 1
Status:
I am having the same problem with 403 error after i did a new install.
IP: --   

403 - Forbidden
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Did you try to execute the following command on your server :
service apache2 restart

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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