Softaculous


Topic : Virtualizor Mods needed.


Posted By: Firas on December 2, 2011, 1:52 pm
Hello,

Our VPS inside the node was running fine without any issue but the Virtualizor control panel was not working for something related i think for php build , after that we did open a ticket for our Virtualizor issue, as we provide the login root for the staff (Mukul), after 20 mnts he did shutdown the VPS and ask us to re-install the Virtualizor control panel and compile the Apache... is this okay?

Now our customers VPs are down and we reply to him many times and no one answer us! what should we do now please? and who going to be responsible for this maintenance...??

Posted By: alons on December 2, 2011, 2:22 pm | Post: 1
Hi,

Sir, we didnt do anything to your server as of now as we were waiting for your reply.
Also alll your VPS are running as I see it with vzlist -a.

Secondly, please dont upgrade any PHP as it will void any free support we can give.

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For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: Firas on December 2, 2011, 2:26 pm | Post: 2
Sir,

I just reply to your ticket, and please note that i just change back what Mukul missed in grub.conf from changing default 0 to default 1 in the OpenVZ Kernel.

I did answer you ticket now.

Posted By: Firas on December 2, 2011, 2:55 pm | Post: 3
This issue had been fixed, thanks alons.

Posted By: alons on December 3, 2011, 3:48 am | Post: 4
Hi,

Most welcome.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

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