Softaculous

Topic : Open Cart Softaculous install bug

Posted By: ezewin on March 14, 2012, 8:11 pm

Hi,
I have installed Open Cart through my cpanel/Softaculous, which was successful.
The front-end - http://www.affordablewebs.com.au/cartdemo/ shows ok.
The Admin - http://www.affordablewebs.com.au/cartdemo/admin/ will not allow me to login
The forgot password page does not has a submit button, so can't retrieve a new password.
I did a 2nd install, thinking that the 1st may not have been as successful as it implied. The exact same issue is with the 2nd install.
http://www.affordablewebs.com.au/webcart/
http://www.affordablewebs.com.au/webcart/admin/

Does anyone know if this is a bug with Softaculous auto install script?

Kind regards,
Tony

Posted By: Brijesh on March 15, 2012, 7:05 am | Post: 1

Hi,

We have tested this on our server and we are able to login successfully.
What username password did you choose while installing the scripts ? You must have also received an email with the admin username and password of the installation.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: ezewin on March 15, 2012, 7:18 am | Post: 2

Hi,

Yes I received an email with the login details after installing, but when entering these correct details, I get a failed attempt message.

This was when I discovered an issue with the forgot password form. I entered my email, but there's no submit button, so can't even have a new password sent.

I did a 2nd install, but it to has the same issue.

Username/password are - admin/Escape12

Regards,
Tony

Posted By: ezewin on March 15, 2012, 7:20 am | Post: 3

Hi,
Further on the issue. My host support just sent the following.

This looks like a script issue. We have tried resetting the admin password via
database edit, and the change is not accepted.

We also tried the solution
here : http://forum.opencart.com/viewtopic.php?f=23&t=15626&p=82139&hilit=reset+password#p82139

and
created http://www.affordablewebs.com.au/cartdemo/ocreset.php

but
still not working.

Regards,
Tony

Posted By: Brijesh on March 15, 2012, 11:04 am | Post: 4

Hi,

OpenCart works fine on our test servers.
Can you please open a support ticket with the root details of your server. We will check it for you.
http://www.softaculous.net/support

Also on the Forgot Password page the reset button is the submit button.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: ezewin on March 15, 2012, 11:13 am | Post: 5

Hi,

I entered my email (same used when did install), and then clicked the reset button, but now email received. So that's not working.

When you say give root details of my server, do you mean FTP or cpanel?

Kind regards,
Tony

Posted By: ezewin on March 15, 2012, 11:15 am | Post: 6

Sorry. Meant "NO" email received from forgot password.

Regards,
Tony

Posted By: Brijesh on March 15, 2012, 11:34 am | Post: 7

Hi,

We need the root SSH details to debug the issue.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool