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 License Issue, The server ip is not associated correctly (6 Replies, Read 2850 times)
devilrox
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hello,

We are blocked with our migration job for a license problem, i've opened a ticket but can't contact support, master is blocked and slave is working fine but without master i can't do nothing.

Could you please give us support on this?

Thank you
IP: --   

License Issue
devilrox
Group: Member
Post Group: Newbie
Posts: 3
Status:
We get this error message:  The following errors occured :

    The IP you submitted belongs to another license

But is the ip from a new server just activated.
IP: --   

License Issue
MHS-Marc
Group: Member
Post Group: Newbie
Posts: 1
Status:
I'm having the same problem :\. Submitted a ticket but haven't gotten a reply yet :(.
IP: --   

License Issue
asim_shaikh
Group: Member
Post Group: Elite Member
Posts: 381
Status:
Quote
Hello,

We are blocked with our migration job for a license problem, i've
opened a ticket but can't contact support, master is blocked and slave
is working fine but without master i can't do nothing.

Could you please give us support on this?

Thank you


Hi,

As you are using a Private IP for your Master you will have to purchase a private IP license.

We can swap the validity of your existing license with the new Private IP license.


-----------------------
Regards,
Virtualizor Team
http://www.virtualizor.com
IP: --   

License Issue
asim_shaikh
Group: Member
Post Group: Elite Member
Posts: 381
Status:
Quote
I'm having the same problem :\. Submitted a ticket but haven't gotten a reply yet :(.


Hi,

We have removed the Ip from the license and replied to your ticket as well.




-----------------------
Regards,
Virtualizor Team
http://www.virtualizor.com
IP: --   

License Issue
devilrox
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hi,

I've updated the ticket, we changed vps and now have a "normal" ip please could you set the new ip on the license?

We are still blocked from last 2 days for this license problem!!
Ticket #782522

Thank you
IP: --   

License Issue
asim_shaikh
Group: Member
Post Group: Elite Member
Posts: 381
Status:
Quote
Hi,

I've updated the ticket, we changed vps and now have a "normal" ip please could you set the new ip on the license?

We are still blocked from last 2 days for this license problem!!

Ticket #782522

Thank you


Hi,

Please check we have changed the license IP.


-----------------------
Regards,
Virtualizor Team
http://www.virtualizor.com
IP: --   

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