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 Can't backup any installation, Tested InvoiceNinja and WordPress (3 Replies, Read 11891 times)
inkedfur
Group: Member
Post Group: Newbie
Posts: 10
Status:
I purchased Webuzo and used to be able to make backups fine but since switching from CentOS to Ubuntu, I am now getting the following errors:

"There were errors while trying to make a file of permissions"
"There were errors while adding the Database to the backup."

I am not sure what to do. I have searched Google and this forum and can't find anything similar.
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Can't backup any installation
husain_bhala
Group: Member
Post Group: Working Newbie
Posts: 62
Status:
Can you please open a support ticket along with your root credentials for us to check the issue ?

What is the permission given to /home/USERNAME/softaculous_backups ? Is the directory writable ?
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Can't backup any installation
inkedfur
Group: Member
Post Group: Newbie
Posts: 10
Status:
That was the issue! These were the permissions:
drwxr-xr-x  2 root  root  4096 Jul 24 18:06 softaculous_backups

I did a chown mainuser:mainuser softaculous_backups and the problem went away.
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Can't backup any installation
nikhil89
Group: Softaculous Team
Post Group: Elite Member
Posts: 467
Status:
Hi,

We are glad to know that your issue has been resolved. Please let us know if you need any further assistance. We will be happy to help you.
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