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 Error while auto-installing Zurmo, I use cPanel, don't have access to linux command line, get MySQL errors (4 Replies, Read 12134 times)
habesz85
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hi there,

I'm install Zurmo yesterday with the autoinstaller, but I get the following error message (its half hungarian)

Quote
A hibák a következĹ‘k :
Nem tudom a lekérdezést végrehajtani : 762
MySQL hiba szám : 1548
MySQL hiba : Cannot load from mysql.proc. The table is probably corrupted


When I try with manual installation these checks don't pass:
Quote
Failed Optional Services   
APC is not installed.
Minimum version required: 1.0.0    FAIL
Memcache extension is not installed.
Minimum version required: 2.2.0.    FAIL
Ldap is not installed.


These are the properties of my host:
Apache verzió2.2.23
MySQL verzió5.5.30-30.1-log
PHP verzió5.3.17
PHP infóKattints ide a megtekintéshez
Perl verzió5.8.8
Kernel verzió2.6.32-042stab057.1
cPanel Verzió11.36.0.11
Témarvskin

I use cPanel, so I don't have any access to the command line.


What causes the problem?

Thanks,
Tamás
IP: --   

Error while auto-installing Zurmo
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5636
Status:
Hi,

Sir the error "Cannot load from mysql.proc. The table is probably corrupted" states that there is something wrong with your MySQL installation. Can you please confirm with your host if MySQL is not having issues.

If you still face the issue please open a support ticket with us we will check it.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Error while auto-installing Zurmo
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5636
Status:
Hi,

Executing the following command should resolve the issue :
Code
root> mysql_upgrade


You may ask your host to execute the above command on the server.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Error while auto-installing Zurmo
habesz85
Group: Member
Post Group: Newbie
Posts: 3
Status:
Thanks for the quick reply!

Will this update  MySQL to the latest version?

Is this a command that only affect my instance?

Regards
IP: --   

Error while auto-installing Zurmo
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5636
Status:
Hi,

The command will not update the MySQL but it will repair the required tables.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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