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 Magento - pdo_mysql/CURL extension not loaded (51 Replies, Read 91982 times)
willdashwood
Posted on # July 15, 2009, 3:39 pm
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Post Group: Newbie
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When trying to install Magento we get the following errors:

The following Errors were found :
           
  • The pdo_mysql extension is not loaded!
  • The CURL extension is not loaded!
That's fair enough but both extensions are loaded and even the Magento system requirements test script works fine.

Any ideas?
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # July 15, 2009, 5:02 pm | Post: 1
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Sir please try installing Magento by uploading the Package.
It shouldnt install.
Magento has a long problem of pdo_mysql not working.

Also there might be possibilites of your PHP configuaration being deifferent for cPanel compared to your Accounts PHP configuration though this is not the issue here that appears to me.

Please try installing without Softaculous, my guesses are that it will not install.

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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # July 16, 2009, 10:06 am | Post: 2
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Managed to get a manual install to work OK but Softaculous still brings up the same error. Hmm...
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # July 16, 2009, 3:20 pm | Post: 3
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Ok sir.
Can I please have a dummy account.
Softaculous installs Magento on many servers including ours:
http://demo.softaculous.com/enduser/index.php?act=software&soft=67

Our PHP functions that checks the required extensions are as follows:
PHP Code

 //Check whether the Minimum Software configuration matches
function __requirements(){

global $__settings, $error, $software;

//Check the php version
if(version_compare(PHP_VERSION, '5.2.0') < 0){
$error[] = '{{err_php}}';
}

//pdo String functions
if(!extension_loaded('pdo_mysql')){
$error[] = '{{err_pdo}}';
}

//iconv Functions
if(!function_exists('iconv')){
$error[] = '{{err_no_iconv}}';
}

if(!function_exists('imagecreate')){
$error[] = '{{err_gd}}';
}

//CURL String functions
if(!extension_loaded('curl')){
$error[] = '{{err_curl}}';
}

return true;

} 



These are standard PHP functions to check the extensions.
I think your cPanel backend PHP is running a different PHP.INI

Could you please confirm the same by checking PHP configuration in the backend.

Edited by alons : July 16, 2009, 3:23 pm

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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # July 16, 2009, 3:25 pm | Post: 4
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Sent PM. Thanks for looking in to this :)
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Magento - pdo_mysql/CURL extension not loaded
r.fluttaz
Posted on # July 27, 2009, 3:47 pm | Post: 5
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Posts: 5
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boTux.fr 		How could we make the softaculous admin use the good php.ini ? via whm ? i can't find this option ... Maybe you can edit softaculous script to check php.ini of the cpanel account, and not the admin one ...

Any ideas to make it works ?

Thanks


-----------------------
</r.fluttaz> @ boTux.fr
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # July 29, 2009, 5:07 am | Post: 6
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Sir it will be fixed in the upcoming update.

Regard,
Alons

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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # August 2, 2009, 12:51 pm | Post: 7
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Updated on 31st July
Please let us know if it fails now.

We have tested it and chaged certain things.

Regards,
Alons

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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # August 12, 2009, 10:33 am | Post: 8
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Sorry for the delay in getting back to you, I've been on holiday.

I just upgraded softalicous and all scripts and went to do another test install but it now fails on:

  • The CURL extension is not loaded!
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # August 12, 2009, 10:44 am | Post: 9
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We had changed the extensions_loaded function to :
PHP Code

 if(!function_exists('curl_init')){
        $error[] = '{{err_curl}}';
    } 



I will check into it

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Magento - pdo_mysql/CURL extension not loaded
Fluccs
Posted on # August 18, 2009, 7:18 am | Post: 10
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Ive had this same error reported now too
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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # August 18, 2009, 7:58 am | Post: 11
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Upgraded to 1.9, still getting error

    * The CURL extension is not loaded!
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # August 19, 2009, 12:12 pm | Post: 12
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willdash the Dummy account you sent to me doesnt have permissions to create MySQL accounts as its limit is ZERO - 0

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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # August 19, 2009, 12:21 pm | Post: 13
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Sorry, I've just modified the account so it has database support now.
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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # August 19, 2009, 12:24 pm | Post: 14
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Status:
Still get...

The following Errors were found :
           
  • The CURL extension is not loaded!

:squi:
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # August 19, 2009, 12:44 pm | Post: 15
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Sir can you please place the file attached here in :
/usr/local/cpanel/base/frontend/x3/
Its just to check the PHP Info

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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # August 19, 2009, 12:47 pm | Post: 16
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Snowman your Softaculous version is still 1.7 and in 1.8 onwards we have made fixes to Magento of the PDO/MySQL error.

Please update Softaculous to 1.9 and all the Software files as well.

Regards,
Alons

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Magento - pdo_mysql/CURL extension not loaded
Fluccs
Posted on # August 19, 2009, 1:17 pm | Post: 17
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No we are running 1.9 on our servers and the issue still exists
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Magento - pdo_mysql/CURL extension not loaded
Fluccs
Posted on # August 19, 2009, 8:07 pm | Post: 18
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Alons

Id prefer that you dont identify our servers in this forum please

and the server is question is running version 1.9
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Magento - pdo_mysql/CURL extension not loaded
vT16
Posted on # August 19, 2009, 9:56 pm | Post: 19
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Try uninstalling softaculous and reinstalling it.
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # August 20, 2009, 10:20 am | Post: 20
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I have deleted that post with the server link. (Sorry for that, wont happen again)
Now I do see it at 1.9 but the package is out of date.
1.3.2.3 is the latest one available in Softaculous.
Is the cron job not working ?
Please go to the Softaculous Settings Tab in WHM and click on Update Settings it will try and fix errors in CRON

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

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Magento - pdo_mysql/CURL extension not loaded
Fluccs
Posted on # August 25, 2009, 9:54 pm | Post: 21
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Alons

We have softaculous installed on a vast number of servers

All the ones we have tested Magento on are running the latest Magento and the latest version of softaculous

The issue still remains
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Magento - pdo_mysql/CURL extension not loaded
nicosoftmedia
Posted on # August 26, 2009, 5:52 pm | Post: 22
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Hello, all

From above, There no someone who tell the solution or confuse with this error :D
I think the problem is not from Softaculous.
I have found the problem from apache.

Make sure your apache has rebuild again and don't forget to :
1. Enable CURL and CURL-SSL
2. PDO and PDO_Mysql

I have do that and the problem already resolved :D


Edited by nicosoftmedia : August 26, 2009, 5:55 pm
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Magento - pdo_mysql/CURL extension not loaded
xtrem726
Posted on # August 28, 2009, 8:26 pm | Post: 23
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I agree with nicosoft, i have same problem, but when i rebuild my apache it solve the problem. But the next problem happen for file and folder permission. The media folder in magento is writeable correctly but no for  the downloader folder, so I can't use magento connect manager, but i ask my hosting to make it writable.
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Magento - pdo_mysql/CURL extension not loaded
Fluccs
Posted on # August 30, 2009, 2:25 am | Post: 24
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Quote From : nicosoftmedia August 26, 2009, 5:52 pm
Hello, all

From above, There no someone who tell the solution or confuse with this error :D
I think the problem is not from Softaculous.
I have found the problem from apache.

Make sure your apache has rebuild again and don't forget to :
1. Enable CURL and CURL-SSL
2. PDO and PDO_Mysql

I have do that and the problem already resolved :D


I have to disagree im afraid

We have clients doing manual installs of Magento without any issue at all. we run apache 2.2.x with php 5.2.10 and Curl and PDO enabled
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Magento - pdo_mysql/CURL extension not loaded
xtrem726
Posted on # August 30, 2009, 6:29 am | Post: 25
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Confuse,..... :squi:   :??:
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Magento - pdo_mysql/CURL extension not loaded
texo
Posted on # September 14, 2009, 9:42 am | Post: 26
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Magento install fails for me too -- manual install works without a problem -- with "The pdo_mysql extension is not loaded!" error

pdo_mysql is definitely installed, no question about it.


-----------------------
:)
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Magento - pdo_mysql/CURL extension not loaded
texo
Posted on # September 14, 2009, 12:13 pm | Post: 27
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I have rebuilt apache (even though I knew it was unnecessary) with pdo_mysql and Magento install still fails, with the "The pdo_mysql extension is not loaded!" error.


-----------------------
:)
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Magento - pdo_mysql/CURL extension not loaded
Fluccs
Posted on # September 14, 2009, 12:51 pm | Post: 28
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yeah we have tested across a dozen servers now all with no joy using the following server specs:

apache 2.2.13
php 5.2.10
suhosin
suPHP
Zend Optimiser
Ioncube
eAccelarator


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Magento - pdo_mysql/CURL extension not loaded
texo
Posted on # September 14, 2009, 7:22 pm | Post: 29
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Softaculous suppo

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:)
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Magento - pdo_mysql/CURL extension not loaded
texo
Posted on # September 14, 2009, 7:24 pm | Post: 30
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Softaculous support advised me to "You will need to first run an EasyApache with the desired PHP settings, once the user PHP version is complete and the EasyApache finishes you can run /scripts/makecpphp and this will match the internal PHP setup with your newly built EasyApache settings."

This did not work -- and makes me wonder how many of the other scripts won't install correctly? I certainly don't have the time to test them all!

-----------------------
:)
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Magento - pdo_mysql/CURL extension not loaded
Fluccs
Posted on # September 15, 2009, 12:46 am | Post: 31
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I would be concerned that the script itself is trying to rely on cpanel's own php to run from???

/scripts/makecpphp certainly doesnt resolve this issue
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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # September 23, 2009, 11:48 am | Post: 32
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Has there been any update on this? It's still failing on all our servers to the best of my knowledge and they're all update to date with the latest softaculous release.
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Magento - pdo_mysql/CURL extension not loaded
texo
Posted on # September 23, 2009, 2:32 pm | Post: 33
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I asked for a replacement magento install.php which doesn't check for pdo_mysql, and it now works perfectly.
Just waiting for them to have the option of magento installing with default data, and I'll be happy.


Edited by texo : September 23, 2009, 2:33 pm

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:)
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Magento - pdo_mysql/CURL extension not loaded
texo
Posted on # September 23, 2009, 2:34 pm | Post: 34
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Here it is, if you want to use it, exaclty as I received it from alons...


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:)
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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # September 23, 2009, 2:35 pm | Post: 35
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Thanks, something to consider certainly. I just wonder why the check fails in the first place.
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Magento - pdo_mysql/CURL extension not loaded
texo
Posted on # September 23, 2009, 2:41 pm | Post: 36
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Hi Wildashwood
It fails because it's checking cpanel's internal PHP, and not the server's PHP setup. Apparently, cPanel told softacuolous that by running /scripts/upcp the two would synchronise, which clearly does not happen.


-----------------------
:)
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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # September 23, 2009, 2:43 pm | Post: 37
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Thanks texo, that makes sense. I guess the next question is can this be workaround so that it uses the real PHP not cPanel's?
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # September 23, 2009, 2:47 pm | Post: 38
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A better solution is to add the lines in the file :
/usr/local/cpanel/3rdparty/etc/php.ini

The extension lines:
extension=pdo.so
extension=pdo_sqlite.so
extension=sqlite.so
extension=pdo_mysql.so

As for the fix we are working on it as well. It will now check for the enduser php.ini. But it will take some time and it will require chages introduced in 2.1. Let me assure you we are working on it.

Also the solution in this post of editing the PHP.ini is more preferred.

-----------------------
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Magento - pdo_mysql/CURL extension not loaded
texo
Posted on # September 23, 2009, 2:48 pm | Post: 39
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To be honest, I don't think that it really matters: ifyou know that your server meets the requirements (in this case, pdo_mysql) then whether the script checks or not is irrelevant.


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:)
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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # September 23, 2009, 2:50 pm | Post: 40
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Thanks alons, I like that solution better. I'll go through the servers to make the change. :)
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Magento - pdo_mysql/CURL extension not loaded
texo
Posted on # September 23, 2009, 2:50 pm | Post: 41
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Quote
Also the solution in this post of editing the PHP.ini is more preferred.


That's one of the steps we tried while troubleshooting this, alons, and it didn't work!


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:)
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # September 23, 2009, 2:52 pm | Post: 42
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Quote From : texo September 23, 2009, 2:50 pm
Quote
Also the solution in this post of editing the PHP.ini is more preferred.


That's one of the steps we tried while troubleshooting this, alons, and it didn't work!


The one you tried was using cPanels makecpphp. Did you try adding that manually ?

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

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Magento - pdo_mysql/CURL extension not loaded
texo
Posted on # September 23, 2009, 2:57 pm | Post: 43
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My apologies, I was wrong. This was in the email I sent to you, so I don't think that I did edit cpanel's php.ini :

Hello

cpanel’s internal php.ini has no references at all to pdo_mysql

the server’s php.ini has the following lines:

extension=/path/to/pdo.so
extension=/path/to/pdo_sqlite.so
extension=/path/to/sqlite.so
extension=/path/to/pdo_mysql.so

I ran /scripts/makecpphp and checked cpanel’s php.ini again, and there was still no reference to pdo_mysql



Edited by alons : September 23, 2009, 3:21 pm

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:)
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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # September 23, 2009, 3:06 pm | Post: 44
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When I add those lines and execute:

Code
/usr/local/cpanel/bin/install_php_inis


I get the following error:

Code
PHP Warning:  PHP Startup: Unable to load dynamic library '/var/cpanel/3rdparty//lib/php/extensions/no-debug-non-zts-20060613/pdo.so' - /var/cpanel/3rdparty//lib/php/extensions/no-debug-non-zts-20060613/pdo.so: cannot open shared object file: No such file or directory in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library '/var/cpanel/3rdparty//lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so' - /var/cpanel/3rdparty//lib/php/extensions/no-debug-non-zts-20060613/pdo_sqlite.so: cannot open shared object file: No such file or directory in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library '/var/cpanel/3rdparty//lib/php/extensions/no-debug-non-zts-20060613/sqlite.so' - /var/cpanel/3rdparty//lib/php/extensions/no-debug-non-zts-20060613/sqlite.so: cannot open shared object file: No such file or directory in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library '/var/cpanel/3rdparty//lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so' - /var/cpanel/3rdparty//lib/php/extensions/no-debug-non-zts-20060613/pdo_mysql.so: cannot open shared object file: No such file or directory in Unknown on line 0

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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # September 23, 2009, 3:19 pm | Post: 45
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You will have to add the path where the .so file is present.
Please check the other extension paths and make it relevant as per that.
I have updated the above post to avoid confusion.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

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Magento - pdo_mysql/CURL extension not loaded
willdashwood
Posted on # October 1, 2009, 2:40 pm | Post: 46
Group: Member
Post Group: Newbie
Posts: 27
Status:
The saga continues! cPanel support recommended that I replace cPanel's php.ini with the server one but that broke many cPanel functions and a subsequent techie said it was a bad idea to go down that route.

Quote
Softalicous should be using the hosting PHP. What crosses my mind with this is if there is a php.ini file within the contents directory then this would get used instead of the systems php.ini. Magento once installed as an application in users space should be using the hosting built PHP and not the internal PHP for cPanel.


I know there must be a reason why softaculous is using cPanel's PHP but is there a way to force it to use the server's PHP?
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Magento - pdo_mysql/CURL extension not loaded
ChrisBroadhurst
Posted on # August 25, 2010, 3:14 pm | Post: 47
Group: Member
Post Group: Newbie
Posts: 13
Status:
What was the end solution to this? I have just tried a test install of Magento and had the same issue a long list of PHP errors regarding pdo_mysql

Thanks in advance

Chris
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # August 26, 2010, 4:49 am | Post: 48
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

What version do you see in your Softaculous Enduser ?
Is it the latest version ?

If not please check your CRON is enabled to update the Script.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

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Magento - pdo_mysql/CURL extension not loaded
ChrisBroadhurst
Posted on # August 26, 2010, 9:27 am | Post: 49
Group: Member
Post Group: Newbie
Posts: 13
Status:
Hi Alons

Thanks for your reply :)

OK this is copied directly from my softaculous control panel in WHM:

PHP Version : 5.2.6

Softaculous Version : 3.0

Latest Version : 3.0

I am getting cron emails telling me that updates are being done successfully so can only presume this is the case

Thanks
Chris
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Magento - pdo_mysql/CURL extension not loaded
ChrisBroadhurst
Posted on # August 27, 2010, 12:11 pm | Post: 50
Group: Member
Post Group: Newbie
Posts: 13
Status:
any news on this?

thanks

Chris
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Magento - pdo_mysql/CURL extension not loaded
alons
Posted on # August 28, 2010, 6:24 am | Post: 51
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Sir, your Softaculous version is latest.
Please also check the Magento Version and let us know.
Can you make me a demo account to check ?

Regards,
Alons

Edited by alons : August 28, 2010, 6:26 am

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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