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 ERROR IN SHIFTING TO USER LEVEL, Error in plesk (3 Replies, Read 1705 times)
kepler
Group: Member
Post Group: Newbie
Posts: 11
Status:
Hi

I installed Softacolous in my VPS, and the pro license, and I was able to make several installs. After I deleted a subdomain, the script stopped working giving me the error : "ERROR IN SHIFTING TO USER LEVEL"

I tryed to reinstall, but the problem persists...

Here's the log:

2017-08-16 15:18:02
Access    45.55.224.77
Error 200 GET / HTTP/1.1
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; InfoPath.2)
5.39 K    nginx access










I would require some help please, as soon as possible

Kind regards

Kepler


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ERROR IN SHIFTING TO USER LEVEL
aakash_softac
Group: Member
Post Group: Super Member
Posts: 544
Status:
Hi,

Can you please open a support ticket with us so we can debug the issue for you.

https://www.softaculous.com/support/



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Aakash Gupta
SitePad Developer

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ERROR IN SHIFTING TO USER LEVEL
kepler
Group: Member
Post Group: Newbie
Posts: 11
Status:
Good evening,

I was able to solve the problem. When I deleted the sub domain there was a misconfiguration in the VPS - solved.

Either way, thanks for the reply :)

Kind regards,

Kepler
IP: --   

ERROR IN SHIFTING TO USER LEVEL
aakash_softac
Group: Member
Post Group: Super Member
Posts: 544
Status:
Hi,

Glad to know your issue has been resolved.

Do let us know if you face any issue.


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SitePad Developer

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