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 Can not download/load files/image (Feng Office 2.0.0.8 - New Fresh Installation) (9 Replies, Read 18006 times)
jinbatsu
Group: Member
Post Group: Newbie
Posts: 6
Status:
Hello,

I'm already installed a fresh version 2.0.0.8 from Sofculous-cPanel.
All Installed succesfull, and can do almost everythings.
But for change logo or update logo company, it can not display.

And after I see from the image URL, is like this:
/index.php?c=files&a=get_public_file&id=527c1679d550e63d9af23d8b1853912

If I go to that URL, it seems that like 404 not found.

I already also try reupload and so on, but it still did not works.
It also happen for normal document file, like .doc, zip, xls, etc...
all file can not be download.


Please let me know how to fix this issue?
Thank You

Great Application!
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Can not download/load files/image (Feng Office 2.0.0.8 - New Fresh Installation)
jinbatsu
Group: Member
Post Group: Newbie
Posts: 6
Status:
Additional info.
FengOffice is installed under sub folder, and root folder is Wordpress.
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Can not download/load files/image (Feng Office 2.0.0.8 - New Fresh Installation)
jinbatsu
Group: Member
Post Group: Newbie
Posts: 6
Status:
Problem solved.


The solution is:
- set cookie path with the same as folder installation

Thanks
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Can not download/load files/image (Feng Office 2.0.0.8 - New Fresh Installation)
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2198
Status:
Hi,

Sir we have tested this on out test servers and we could upload the company logo without changing the cookie path.

If you want us to check the issue on your server please open a support ticket:
http://www.softaculous.net/support

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Can not download/load files/image (Feng Office 2.0.0.8 - New Fresh Installation)
jinbatsu
Group: Member
Post Group: Newbie
Posts: 6
Status:
Hello Brijesh,

Thank You for reply.
Now, the problem is coming back.
We do not do anything, and the file download is broken, and if I go to the download url, it display Wordpress page (as the root public_html foler).
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Can not download/load files/image (Feng Office 2.0.0.8 - New Fresh Installation)
jinbatsu
Group: Member
Post Group: Newbie
Posts: 6
Status:
Well the proble is fixed again.
Solution is htaccess and php.ini problem.

Thank You
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Can not download/load files/image (Feng Office 2.0.0.8 - New Fresh Installation)
jinbatsu
Group: Member
Post Group: Newbie
Posts: 6
Status:
And again, the problem is coming up.
It so like randomly error.

I didn't know why.
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Can not download/load files/image (Feng Office 2.0.0.8 - New Fresh Installation)
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2198
Status:
Hi,

Please open a support ticket with a test account details we will check it:
http://www.softaculous.net/support

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(Feng Office 2.5.1.4(New Fresh Installation)
Wilf381
Group: Member
Post Group: Newbie
Posts: 1
Status:
I have install Feng office through Cpanel (softaculous) in seems to install but front end of the website is blank?
Can anyone help want to get feng office and running looks just what I need ....
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Can not download/load files/image (Feng Office 2.0.0.8 - New Fresh Installation)
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2198
Status:
Hi,

Can you please open a support ticket with the FTP details we will check the issue asap.

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