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 License and IP Issue, License and IP Issue (5 Replies, Read 3125 times)
pointaction
Group: Member
Post Group: Newbie
Posts: 5
Status:

Point Action Services, Inc.
Note: I have sent a support email too

I paid for the ****************** Premium 25/09/2010 Active 1.2.3.5 I could not use the primary IP 1.2.3.4 because kept saying The IP address(s) - 1.2.3.4 - are already assigned to a Softaculous License.

It still reads

Softaculous License : **************
License Type : Free (Buy Premium License)
PHP Version : 5.2.6
Softaculous Version : 2.0
Latest Version : 2.0

I tried this “It will update the next time Softaculous connects to our servers.
If you want it to be done ASAP just run the following shell command as root:
root> php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php”

Still does not work

The following errors occured :
    The IP address(s) - 1.2.3.4 - are already assigned to a Softaculous License.

License :    *************
License ID :    797
Type :    Premium
Server Type :    VPS
Expires :    25/09/2010

Status :    Active
Primary IP :    1.2.3.5
The first IP you enter will be the primary IP Address of the License. You can enter upto a maximum of 8 IP Address per license. To remove an IP just clear it from this List.   




Edited by pointaction : September 24, 2009, 5:46 pm

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Thank you,

Veldon Lee - President
Point Action Services, Inc.
http://pointaction.com
IP: --   

License and IP Issue
alons
Group: Administrator
Post Group: Super Member
Posts: 2184
Status:
Sir I have edited your licenses.
Only one IP can be assigned to a license.
Hence in order to switch an IP from any license just remove it first from the old License and then add it to the new license.

Regards,
Alons

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For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Remote Installer - AEFER
Softaculous Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Softaculous Virtualizor - The Next Generation VPS Panel
IP: --   

License and IP Issue
pointaction
Group: Member
Post Group: Newbie
Posts: 5
Status:

Point Action Services, Inc.
Quote From : alons September 25, 2009, 7:29 am
Sir I have edited your licenses.
Only one IP can be assigned to a license.
Hence in order to switch an IP from any license just remove it first from the old License and then add it to the new license.

Regards,
Alons
How do I remove the free one so I can add the other IP to new one too?



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Thank you,

Veldon Lee - President
Point Action Services, Inc.
http://pointaction.com
IP: --   

License and IP Issue
alons
Group: Administrator
Post Group: Super Member
Posts: 2184
Status:
Sir we have emailed you.
Please reply.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Remote Installer - AEFER
Softaculous Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Softaculous Virtualizor - The Next Generation VPS Panel
IP: --   

License and IP Issue
core12
Group: Member
Post Group: Newbie
Posts: 1
Status:
I have same problem, but i would change from a monthly license to a 1 year license
My license's new ip is 85.25.117.55
IP: --   

License and IP Issue
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2161
Status:
Hi,

Your license was expired. I have renewed your license for a week.
If you have already purchased the license please open a support ticket with the Premium license key we will make the required changes.
http://www.softaculous.net/support

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