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 Problem With SugarCRM (2 Replies, Read 6375 times)
SparkPembs
Posted on # May 19, 2013, 12:41 pm
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hello

I have just done a fresh install or Sugar CRM, all seem to go well however when I try to log into the admin panel I am using the username and password I used to setup but it keeps staying on the admin log in page with a message in red saying

You have been logged out because your session has expired.

Any ideas anyone? I was running 6.5.12 but was having trouble updating it to 6.5.13 so decided to do a fresh install using Softaculous, I deleted the old database and all folders so it was truly a brand new install.

Thanks in advance

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Problem With SugarCRM
SparkPembs
Posted on # May 19, 2013, 1:58 pm | Post: 1
Group: Member
Post Group: Newbie
Posts: 3
Status:
SOLVED

Solved, it was a problem with session directory, the easy way to fix is to add a new directory called say sessions to the root of your hosting account, then download and open config.php from within Sugarcrm root andput your session directory name in the relevant part of the config file.

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Problem With SugarCRM SOLVED
SparkPembs
Posted on # May 19, 2013, 1:59 pm | Post: 2
Group: Member
Post Group: Newbie
Posts: 3
Status:
SOLVED
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