Posted By: Brijesh on November 17, 2011, 7:05 am | Post: 1 |
Hi,
We have replied to your ticket and expecting an response from you. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: aneinet on December 10, 2011, 11:04 pm | Post: 2 |
Almost a month now and this trouble ticket is still open. :(
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Posted By: Brijesh on December 11, 2011, 6:22 am | Post: 3 |
Hi,
We are Sorry for the Inconvenience. We are working on your issue. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: InWebServices on April 23, 2012, 7:55 am | Post: 4 |
For reference, if you use the setting to generate database name automatically and the database name is less than 5 characters, it causes the install to fail due to there being a 5 character minimum for the username. This appears to be a bug in softaculous, the error message is obviously not the most helpful.
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Posted By: Brijesh on April 25, 2012, 6:08 am | Post: 5 |
Quote From : InWebServices April 23, 2012, 7:55 am For reference, if you use the setting to generate database name automatically and the database name is less than 5 characters, it causes the install to fail due to there being a 5 character minimum for the username. This appears to be a bug in softaculous, the error message is obviously not the most helpful.
Hi, We have tested this on our servers and even the username with less than 5 characters are created. Which panel are you using ? If it is H-Sphere then you must have set some custom settings which does not allow to create username with less than 5 characters. If you can open a support ticket with a test account details we will check the issue. Also regarding the error message we will improve it. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |