Glad to recommend an advanced customer service software that is necessary for any online business. It helps customers who can simply submit an inquiry to the appropriate department and expect a timely response. With the use of this product the customer and technical support staff are better able to manage troubleshooting. Here below I m going to mention some significant features of PHPKode Help Desk Software X:
* Multi-department collabration functionality aims to provide effective communication within and between departments, and then increasing customer satisfaction.
* Custom Helpdesk Ticket Form for detailed customer information.
* Modified Ticket Status.
* Added the users rate.
PHPKode helpdesk software designed to be simple to install and easy to use.
Hopefully it can help you!