vtiger

vtiger, vtiger intall help (4 Replies, Read 3885 times)

lowhostingrates	# April 6, 2012, 7:28 pm
Group: Member Post Group: Newbie Posts: 3 Status:	I had a client contact you about vtiger install. This is what your people wrote back and my client sent it on to me. ----------------- You are facing this error because the vTiger package is not available on your server. If you have the root access to the server please delete the /var/softaculous/vtiger/* and then execute the following CRON command to get the package: Root> /usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php ---------------- So we did this and it still errors out at 95% done so I sent it off to my server management team to try and get it working. This was there reply. --------------------------- I checked the settings again and tested it and it still stops at 95%. This is not a problem with the server, this is something either with vtiger or softaculous. I even increased all the limits again (memory limits, php timeouts, cpanel timeouts, etc) just in case and they are more than sufficiently high. Also, it stops just after about 30 seconds, and none of the limits are anywhere near that low. I also tailed the cpanel logs during this process and it shows no error and no reason at the time it stops. I would suggest contacting softaculous regarding this because unfortunately without a specific error from their software, there's no way for us to debug this. If they give any other commands to run or need any other details, let me know and we'll gladly do this. --------------------------- So this is now where I'm at it still isn't working so what would you suggest now? Thanks for any help
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