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 Menu appear distored (8 Replies, Read 5883 times)
sbankhead
Group: Member
Post Group: Newbie
Posts: 4
Status:
Note sure what the problem is, but one day the menu for the Softaculous Auto Installer got all distored and messed up.  I attached a picture to explain what I mean by distorted.  any suggestions would be appreciated
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Menu appear distored
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2158
Status:
Hi,

Are you still facing the issue? It might be due to slow Internet connection that the page was not loaded correctly.

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Menu appear distored
sbankhead
Group: Member
Post Group: Newbie
Posts: 4
Status:
yes still facing the issue.  Doubt its slow internet connection as I have a 20MBit connection and multiple people are seeing this from separate connections.  Any other suggestions?
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Menu appear distored
sbankhead
Group: Member
Post Group: Newbie
Posts: 4
Status:
So maybe I am not facing the issue.  Is there a minimum req. memory on the server for Softaculous to run?  I free'd up some memory (we were sitting below 20MB free) and it looks like it restored to its normal layout.
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Menu appear distored
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2158
Status:
Hi,

Sir what was the memory in your PHP previously and what was it after it started working ?

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Menu appear distored
sbankhead
Group: Member
Post Group: Newbie
Posts: 4
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It was between ~10-20MB free with 2GB total on the server.  It started working again when we got it above 20MB consistently.  We just upgraded our server however to 4GB total and everything seems to be running a lot better. 
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Menu appear distored
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2158
Status:
Hi,

You can open a support ticket in future if you face this error again.
http://softaculous.net/support

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Menu appear distored
yogeshx
Group: Member
Post Group: Newbie
Posts: 1
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Financial Modeling Expert
I am also facing the same problem
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Menu appear distored
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2158
Status:
Hi,

Can you please open a support ticket with the details of a test account we will resolve the issue asap.
http://www.softaculous.net/support

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