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 cronjob error again, once again a cron error (27 Replies, Read 25145 times)
ozace
Group: Member
Post Group: Newbie
Posts: 10
Status:
after adding the last 5 modules I got this for the last 3 days in a row:


Xoops
Software not found.....Needs Update
Deleting previous files......
Fetching Latest File......Saved the Latest File
Unzipping the files......Error unzipping......Continuing

FluxBB
Software not found.....Needs Update
Deleting previous files......
Fetching Latest File......Could not SAVE latest file......Continuing

CubeCart
Software not found.....Needs Update
Deleting previous files......
Fetching Latest File......Could not SAVE latest file......Continuing

phpMyFAQ
Software not found.....Needs Update
Deleting previous files......
Fetching Latest File......Could not SAVE latest file......Continuing

iQDesk
Software not found.....Needs Update
Deleting previous files......
Fetching Latest File......Could not SAVE latest file......Continuing

From Softaculous Cron Jobs


I just ran the Software update through WHM and all worked but for Xoops - which is still giving errors (after trying twice to install):
Xoops
   
   
        Software not found.....Needs Update
Deleting previous files......
Fetching Latest File......Saved the Latest File
Unzipping the files......Error unzipping......Continuing

This has happened to me a couple of  times before - each time requiring support to come in and fix (eg Wordpress MU). What is the issue ?

cheers

Jim
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cronjob error again
alons
Group: Administrator
Post Group: Super Member
Posts: 2189
Status:
Hi,

Please delete any ".zip" file in /var/softaculous
It will fix the errors

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cronjob error again
ozace
Group: Member
Post Group: Newbie
Posts: 10
Status:
worked fine - perhaps that delete could be made part of the update cron to make sure this doesn't happen ?

cheers

jim
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cronjob error again
alons
Group: Administrator
Post Group: Super Member
Posts: 2189
Status:
Its fixed in 2.5

Regards,
Alons

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For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Remote Installer - AEFER
Softaculous Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Softaculous Virtualizor - The Next Generation VPS Panel
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cronjob error again
ecenica
Group: Member
Post Group: Newbie
Posts: 9
Status:
Quote From : alons December 13, 2009, 6:09 pm
Hi,

Please delete any ".zip" file in /var/softaculous
It will fix the errors
Had the same unzip error as ozace - except it was with Moodle.

The above tip worked great! Thanks Alons.

Regards,

Jeff
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cronjob error again
kris1351
Group: Member
Post Group: Newbie
Posts: 1
Status:
Having this same issue and have tried to remove the zip files and re-updated still not working.
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cronjob error again
jimpic
Group: Member
Post Group: Working Newbie
Posts: 50
Status:
I think this bug is still there...
Everyday I check for new updates there and manually run the cron job from root to be sure I immediately get the update (and also because I have personal infos in info.xml files).
When there are many updates to do , like today (worpress, lazarus, smarty), some of them fail.
I see that failed updates have added a zip file in var/softaculous ans deleted the directory. Today I had lazarus.zip and wp.zip, and wp and lazarus directories had been deleted.
I have to run the cron job 4 times today to update all scripts. I know what to do when this happens, so it's not a big deal, but I think this bug should be corrected.
In fact on my server it happens almost every time I run the cron.php in command line so I have to check that all updates are really there.
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cronjob error again
alons
Group: Administrator
Post Group: Super Member
Posts: 2189
Status:
Hi,

Sir, what is the bandwidth connection of your server.
If you submit a ticket we will check it on your server to see this.

I tried this on so many of our servers and its working fine. We had also added additional mirrors to take care of so much load.

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For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Remote Installer - AEFER
Softaculous Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Softaculous Virtualizor - The Next Generation VPS Panel
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cronjob error again
jimpic
Group: Member
Post Group: Working Newbie
Posts: 50
Status:
The server is supposed to have a maximum of 100 Mbt/s and I am really far from using this.
For instance today, I have an incoming trafic average of 70kb/s (max 875 kt/s)
Today's outgoing trafic average 1007 kbt/s (Max 5423 kbt/s)
Weekly, monthly and annual averages are roughly the same.

WhenI run cron.php it's quite fast to be done.
php max_execution_time: 1000
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cronjob error again
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2293
Status:
Hi,

If you could open a ticket it we can check your server and get the CRON working properly.
http://www.softaculous.net/support

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cronjob error again
thunderbolt
Group: Member
Post Group: Newbie
Posts: 8
Status:
This issue is definitely still present.  I get it all the time where some apps update fine, and others fail.  Run the cron job again and some that failed will succeed while others still fail.  Running it from the web interface does the same exact thing.  Some will fail and running it again and again and again, I can eventually get them all updated.  My error is slightly different though, and my control panel is H-sphere if it makes a difference.

ZenPhoto
   
   
        Software not found.....Needs Update
Deleting previous files......
Fetching Latest File......Could not SAVE latest file......Continuing

It fails to save one time, but works the next or on other apps works fine in the same run.  My server is in a colo rack connected to a full dedicated 1Gbps connection so bandwidth is not an issue.  Disk space is also not an issue as /var is a dedicated partition with only 2G of 21G used on average at any time.

This has been going on for quite some time, and quite annoying since the failure leaves the software that failed completely missing as the previous version is removed before the new file is downloaded (or at least it appears that way).  The old version should not be removed if the download of the new version fails so at least there is a working version still on the server.

Thanks,
Ron

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cronjob error again
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2293
Status:
Hi,

Can you please open a support with the root details of your server.
http://www.softaculous.net/support

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cronjob error again
thunderbolt
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Post Group: Newbie
Posts: 8
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Unfortunately, I do not wish to give root access to my server to someone else.  My server's SSH access is very restricted for security reasons, and I do not care to open up that access to 3rd parties.

This should be fairly easy to duplicate on your own test server though.  It happens just about every time there is an application update on my server.

I'll even run any tests or log any data you wish, if you send me instructions.  I just don't give 3rd parties free run of my servers unless there is a legal liability agreement in place should they cause harm to my server while access it.

I would be interested to know the direct URL locations of the update downloads.  It would be interesting to see the download response outside the script.  I have a theory that your server where the downloads are being pulled from isn't responding correctly intermittently.








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cronjob error again
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2293
Status:
Hi,

We could not reproduce this error on our servers. We are trying to debug the reason for this. We will check it and if there are any issues we will fix them ASAP.

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cronjob error again
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2293
Status:
Hi,

We have added new Mirrors yesterday so you should not face this issue anymore. The CRON should download the packages and if it does not please let us know we will definitely check it.

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