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 my license has expired and my site no works, my license has expired and my site no works (3 Replies, Read 22038 times)
kincho
Group: Member
Post Group: Newbie
Posts: 17
Status:
Help me please , my license has expired and my site no longer works, then I have renewed the license renewal but not updated since Siguo obtaining the license expired message . Please someone help me I need my site is running. thank you very much
IP: --   

my license has expired and my site no works
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Quote From : kincho October 1, 2014, 1:25 pm
Help me please , my license has expired and my site no longer works, then I have renewed the license renewal but not updated since Siguo obtaining the license expired message . Please someone help me I need my site is running. thank you very much


Hi, awainting for Webuzo Staff Reply i can suggest somethink you can do.
Are you able to log in into Webuzo?
YES

If you are able to log in into webuzo please go on Services and press the relative icon for restart Apache.
Now check if your website is avaiable online.

For update license In top go on Admin panel (first icon on right top) where you are able to press Update licence license.

The website are now online?
NO?

You can try to access via SSH and do this command for restart webuzo, the command is between "" :

Root >
Quote
service webuzo restart


also you can write in SSH

Quote
service httpd restart

this will restart apache.

All this command are not dangerous for you server, this is why i can suggest to do but no responsability.
Also be patient a Staff member of Webuzo will reply you here soon.

Thank you!


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PeopleInside  :angel:

Web, security, open source passionate.
IP: --   

my license has expired and my site no works
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Also you can check the error log in webuzo.
For understand what is wrong.

There are two tipe of log, webuzo Log and domain log.
Check if you see some particular error if all the instruction here can't help you to solve.


-----------------------
PeopleInside  :angel:

Web, security, open source passionate.
IP: --   

my license has expired and my site no works
divij
Group: Member
Post Group: Elite Member
Posts: 290
Status:
Hi,

Sir please follow the following guide:
http://webuzo.com/wiki/Immediate_update

IF you still face an issue please open a support ticket with your server detail.
https://www.softaculous.com/support
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