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 Issue (9 Replies, Read 7743 times)
MustangV10
Posted on # June 30, 2011, 11:26 am
Group: Member
Post Group: Newbie
Posts: 11
Status:
Hi,

I wasn't able to get Soft going, nor was my sys admin, nor were the team at Syslint.

Soft is installed and shown in WHM with a paid license.

I was told this by Syslint:
Quote
Hello,

It seems there is a bug in registering Softaculous plugin in cpanel . Please see the proof below,
---------------

root@server [~]# /usr/local/cpanel/bin/register_cpanelplugin /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/softaculous.cpanelplugin
[2011-06-30 07:16:11 -0400] die [Internal Death while parsing [stdin] 17941] open3: exec of file - failed at /usr/local/cpanel/bin/register_cpanelplugin line 33
at /usr/local/lib/perl5/5.8.8/IPC/Open3.pm line 246
IPC::Open3::_open3('open3', 'main', 'GLOB(0x912df94)', 'GLOB(0x912dfac)', '>&STDERR', 'file', '-') called at /usr/local/lib/perl5/5.8.8/IPC/Open3.pm line 307
IPC::Open3::open3('GLOB(0x912df94)', 'GLOB(0x912dfac)', '>&STDERR', 'file', '-') called at /usr/local/cpanel/bin/register_cpanelplugin line 33
open3: exec of file - failed at /usr/local/cpanel/bin/register_cpanelplugin line 33
--------------------
You may better contact the Softaculous developers to fix this issue.


Any ideas?

Thanks.
IP: --   

Issue
alons
Posted on # June 30, 2011, 1:00 pm | Post: 1
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

It looks your cPanel is not installed correctly :
IPC::Open3::open3('GLOB(0x912df94)', 'GLOB(0x912dfac)', '>&STDERR', 'file', '-') called

The file module is called but is not installed which is Abnormal.
You must get this fixed from the cPanel team.


-----------------------
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Issue
MustangV10
Posted on # June 30, 2011, 1:31 pm | Post: 2
Group: Member
Post Group: Newbie
Posts: 11
Status:
So what do I need to ask the cPanel team?
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Issue
alons
Posted on # June 30, 2011, 2:33 pm | Post: 3
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Yes, I will see if I can get the commands to install that missing software.
But who has installed this for your ?

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Issue
MustangV10
Posted on # June 30, 2011, 2:40 pm | Post: 4
Group: Member
Post Group: Newbie
Posts: 11
Status:
Quote From : alons June 30, 2011, 2:33 pm
Hi,

Yes, I will see if I can get the commands to install that missing software.
But who has installed this for your ?


That would be great if you can find the commands, thanks.

I installed Softaculous.
IP: --   

Issue
MustangV10
Posted on # July 2, 2011, 7:14 am | Post: 5
Group: Member
Post Group: Newbie
Posts: 11
Status:
Awaiting your response.
IP: --   

Issue
alons
Posted on # July 2, 2011, 10:38 am | Post: 6
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Please execute :
root> yum install file

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Issue
MustangV10
Posted on # July 2, 2011, 11:13 am | Post: 7
Group: Member
Post Group: Newbie
Posts: 11
Status:
Quote
root@server [~]# root> yum install file
-bash: root: command not found
IP: --   

Issue
cyberindlin
Posted on # July 2, 2011, 1:31 pm | Post: 8
Group: Member
Post Group: Newbie
Posts: 1
Status:
I am also facing same issue... same error... any solution?
IP: --   

Issue
MustangV10
Posted on # July 2, 2011, 1:50 pm | Post: 9
Group: Member
Post Group: Newbie
Posts: 11
Status:
The cPanel team fixed it for me. cyberindlin, I suggest you open a support ticket with cPanel if it's the same problem as mine.
IP: --   

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