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 Mail Delivery System : Unknown user (12 Replies, Read 23534 times)
23Pstars
Group: Member
Post Group: Newbie
Posts: 9
Status:
Hi,

I have a problem with email account in my vps, i am using webuzo. I have added more domains in there, some of domain (ex : domain1.com) using google apps services, so i have pointed the mx records for domain1.com to google mx server. Users are managing from Google admin, not from my vps.
There is no problem when I am using mail account for domain1.com (ex : user@domain1.com),send and receive email are normal.
Another domain (ex : domain2.com) the mx records was not configured, so i create account for domain2.com (ex : some@domain2.com), heres the problem.
When i try to send email from some@domain2.com to user@domain1.com said user not found in domain1.com

I have searched for this issue, nothing found the answers. Or maybe my keywords was wrong.

Thanks,
Zaf
IP: --   

Mail Delivery System : Unknown user
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Probably some@domain2.com is trying to find the user user@domain1.com on the local webuzo server instead of the Google server.

Check the error logs at /var/logs/exim


Edited by valley : September 24, 2014, 5:49 am

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Mail Delivery System : Unknown user
23Pstars
Group: Member
Post Group: Newbie
Posts: 9
Status:
Hi valley,

heres my /var/logs/exim/main.log

Code

2014-09-24 09:30:52 1XWmei-0004Da-Ka <= test@lombokrise.com H=vps.lrsoft.org [128.199.129.116] P=esmtp S=712 id=5770683eb0b2e65818b9ad0c11f59ba2.squirrel@localhost
2014-09-24 09:30:52 1XWmei-0004Da-Ka ** zaf@elektro08.com: Unknown user
2014-09-24 09:30:52 1XWmei-0004Dc-N9 <= <> R=1XWmei-0004Da-Ka U=exim P=local S=1503
2014-09-24 09:30:52 1XWmei-0004Da-Ka Completed
2014-09-24 09:30:52 1XWmei-0004Dc-N9 => test <test@lombokrise.com> R=vmail_deliver T=vmail_delivery
2014-09-24 09:30:52 1XWmei-0004Dc-N9 Completed
IP: --   

Mail Delivery System : Unknown user
23Pstars
Group: Member
Post Group: Newbie
Posts: 9
Status:
Hi valley,

heres my /var/logs/exim/main.log

Code

2014-09-24 09:30:52 1XWmei-0004Da-Ka <= test@lombokrise.com H=vps.lrsoft.org [128.199.129.116] P=esmtp S=712 id=5770683eb0b2e65818b9ad0c11f59ba2.squirrel@localhost
2014-09-24 09:30:52 1XWmei-0004Da-Ka ** zaf@elektro08.com: Unknown user
2014-09-24 09:30:52 1XWmei-0004Dc-N9 <= <> R=1XWmei-0004Da-Ka U=exim P=local S=1503
2014-09-24 09:30:52 1XWmei-0004Da-Ka Completed
2014-09-24 09:30:52 1XWmei-0004Dc-N9 => test <test@lombokrise.com> R=vmail_deliver T=vmail_delivery
2014-09-24 09:30:52 1XWmei-0004Dc-N9 Completed


Thanks
IP: --   

Mail Delivery System : Unknown user
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Sir these logs do not speak of any failed delivery.

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Mail Delivery System : Unknown user
23Pstars
Group: Member
Post Group: Newbie
Posts: 9
Status:
Hi valley,

What about Unknown user line?
Code
2014-09-24 09:30:52 1XWmei-0004Da-Ka ** zaf@elektro08.com: Unknown user


After i send an email from test@lombokrise.com i receive email with subject Mail delivery failed: returning message to sender on my Inbox in squirrel
Code

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  zaf@elektro08.com
    Unknown user

------ This is a copy of the message, including all the headers. ------

Return-path: <test@lombokrise.com>
Received: from vps.lrsoft.org ([128.199.129.116])
        by vps.lrsoft.org with esmtp (Exim 4.72)
        (envelope-from <test@lombokrise.com>)
        id 1XWmei-0004Da-Ka
        for zaf@elektro08.com; Wed, 24 Sep 2014 09:30:52 -0400
Received: from 112.215.64.23
        (SquirrelMail authenticated user test@lombokrise.com)
        by localhost with HTTP;
        Wed, 24 Sep 2014 08:30:52 -0500
Message-ID: <5770683eb0b2e65818b9ad0c11f59ba2.squirrel@localhost>
Date: Wed, 24 Sep 2014 08:30:52 -0500
Subject: test
From: test@lombokrise.com
To: zaf@elektro08.com
User-Agent: SquirrelMail/1.4.22
MIME-Version: 1.0
Content-Type: text/plain;charset=iso-8859-1
Content-Transfer-Encoding: 8bit
X-Priority: 3 (Normal)
Importance: Normal

test


Thanks,
IP: --   

Mail Delivery System : Unknown user
23Pstars
Group: Member
Post Group: Newbie
Posts: 9
Status:
Hi valley,

What about Unknown user line?
Code
2014-09-24 09:30:52 1XWmei-0004Da-Ka ** zaf@elektro08.com: Unknown user


After i send an email from test@lombokrise.com i receive email with subject Mail delivery failed: returning message to sender on my Inbox in squirrel
Code

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  zaf@elektro08.com
    Unknown user

------ This is a copy of the message, including all the headers. ------

Return-path: <test@lombokrise.com>
Received: from vps.lrsoft.org ([128.199.129.116])
        by vps.lrsoft.org with esmtp (Exim 4.72)
        (envelope-from <test@lombokrise.com>)
        id 1XWmei-0004Da-Ka
        for zaf@elektro08.com; Wed, 24 Sep 2014 09:30:52 -0400
Received: from 112.215.64.23
        (SquirrelMail authenticated user test@lombokrise.com)
        by localhost with HTTP;
        Wed, 24 Sep 2014 08:30:52 -0500
Message-ID: <5770683eb0b2e65818b9ad0c11f59ba2.squirrel@localhost>
Date: Wed, 24 Sep 2014 08:30:52 -0500
Subject: test
From: test@lombokrise.com
To: zaf@elektro08.com
User-Agent: SquirrelMail/1.4.22
MIME-Version: 1.0
Content-Type: text/plain;charset=iso-8859-1
Content-Transfer-Encoding: 8bit
X-Priority: 3 (Normal)
Importance: Normal

test


Thanks,
IP: --   

Mail Delivery System : Unknown user
23Pstars
Group: Member
Post Group: Newbie
Posts: 9
Status:
Hi valley,

What about Unknown user line?
Code
2014-09-24 09:30:52 1XWmei-0004Da-Ka ** zaf@elektro08.com: Unknown user


After i send an email from test@lombokrise.com i receive email with subject Mail delivery failed: returning message to sender on my Inbox in squirrel
Code

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  zaf@elektro08.com
    Unknown user

------ This is a copy of the message, including all the headers. ------

Return-path: <test@lombokrise.com>
Received: from vps.lrsoft.org ([128.199.129.116])
        by vps.lrsoft.org with esmtp (Exim 4.72)
        (envelope-from <test@lombokrise.com>)
        id 1XWmei-0004Da-Ka
        for zaf@elektro08.com; Wed, 24 Sep 2014 09:30:52 -0400
Received: from 112.215.64.23
        (SquirrelMail authenticated user test@lombokrise.com)
        by localhost with HTTP;
        Wed, 24 Sep 2014 08:30:52 -0500
Message-ID: <5770683eb0b2e65818b9ad0c11f59ba2.squirrel@localhost>
Date: Wed, 24 Sep 2014 08:30:52 -0500
Subject: test
From: test@lombokrise.com
To: zaf@elektro08.com
User-Agent: SquirrelMail/1.4.22
MIME-Version: 1.0
Content-Type: text/plain;charset=iso-8859-1
Content-Transfer-Encoding: 8bit
X-Priority: 3 (Normal)
Importance: Normal

test


Thanks,
IP: --   

Mail Delivery System : Unknown user
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Could I have the output of the following command

Root > exim -bt zaf@elektro08.com

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Mail Delivery System : Unknown user
23Pstars
Group: Member
Post Group: Newbie
Posts: 9
Status:
Hi valley,

heres the respond
Code

[root@vps ~]# exim -bt zaf@elektro08.com
zaf@elektro08.com is undeliverable: Unknown user
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Mail Delivery System : Unknown user
23Pstars
Group: Member
Post Group: Newbie
Posts: 9
Status:
Anyone?  :neu:
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Mail Delivery System : Unknown user
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Hi 23Pstars,
how are you?

I'M sorry to see you are awaiting a reply to this issue.
I have sended an email at your address from Gmail and seems you can receve correctly emails.

Maybe can be not your problem, i don't know, strange issue.
I hope you will find a solution there.
Maybe some one can update you in this days.

Sorry but i don't know how to help but i think you will find a solution.


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Web, security, open source passionate.
IP: --   

Mail Delivery System : Unknown user
23Pstars
Group: Member
Post Group: Newbie
Posts: 9
Status:
btw, i'm still can't find the solutions  :-(
is anyone can suggest me a trick?

Still wondering why exim does not detect any domain with MX record pointed to another server  :nerd:

Thanks,
Zaf
IP: --   

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