Welcome Guest. Please Login or Register  


You are here: Index > Softaculous Auto Installer > General Support > Topic : ispconfig 3 softaculous admin screen white



Threaded Mode | Print  

 ispconfig 3 softaculous admin screen white, ispconfig 3 softaculous admin screen white (3 Replies, Read 5667 times)
zustudios
Group: Member
Post Group: Newbie
Posts: 2
Status:
When I try to access the admin area on softaculous I get a white screen. Softaculous also keeps giving me a forbidden screen when I try to access softaculous from ispconfig. This helps but it keeps happening (bad for my customers). http://www.softaculous.com/board/index.php?tid=6433&title=403_-_Forbidden

How do I fix the admin area?

I'm using ubuntu 15.10 and Ispconfig 3.
IP: --   

ispconfig 3 softaculous admin screen white
priya_mittal
Group: Member
Post Group: Newbie
Posts: 47
Status:
Hi,

403 Forbidden Error generally occurs when there is a wrong access grants for Softaculous directory at /usr/local/softaculous/ispconfig/softaculous.conf

We add access grants for softaculous directory at /usr/local/softaculous/ispconfig/softaculous.conf

For debian OS we add the following grants for Softaculous directory at /usr/local/softaculous/ispconfig/softaculous.conf :

Require all granted

For other OS:

Order Allow,Deny
Allow from all

If you face this issue again, please make sure the above changes must be there according to your OS.

Regarding blank page issue, we followed following steps in order to resolve your issue previously(ticket #622278):
You need to append the following lines in /usr/local/softaculous/php.ini:
extension=mysql.so
extension=mysqli.so
extension=curl.so
extension=soap.so
extension=posix.so
extension=json.so

Also create the directory /usr/local/softaculous/conf and create the file /usr/local/softaculous/conf/custom.ini with the same contents above. So when Softaculous is upgraded to newer version, it will check for php options added by user in custom.ini and will append the contents in new /usr/local/softaculous/php.ini.

Please feel free to contact us for further issues.
IP: --   

ispconfig 3 softaculous admin screen white
zustudios
Group: Member
Post Group: Newbie
Posts: 2
Status:
Thank you
IP: --   

ispconfig 3 softaculous admin screen white
jelleklaver
Group: Member
Post Group: Newbie
Posts: 1
Status:
Quote From : priya_mittal September 2, 2016, 1:08 pm

Regarding blank page issue, we followed following steps in order to resolve your issue previously(ticket #622278):
You need to append the following lines in /usr/local/softaculous/php.ini:
extension=mysql.so
extension=mysqli.so
extension=curl.so
extension=soap.so
extension=posix.so
extension=json.so

Also create the directory /usr/local/softaculous/conf and create the file /usr/local/softaculous/conf/custom.ini with the same contents above. So when Softaculous is upgraded to newer version, it will check for php options added by user in custom.ini and will append the contents in new /usr/local/softaculous/php.ini.

Please feel free to contact us for further issues.


I also came across the 'white screen' problem and figured a solution for my setup. I don't know if it is a truly neat solution.

I found that with my setup, Ubuntu 16.04, ISPConfig 3.1.3, PHP 7.0 and Softaculous 4.8.9, the list of extensions should slightly different because mysql is obselete and mbstring aparently is missing. That brought me to the following list:

extension=mysqlnd.so
extension=mysqli.so
extension=curl.so
extension=soap.so
extension=posix.so
extension=json.so
extension=mbstring.so

I hope this helps some future visitors with the same issue.
IP: --   

« Previous    Next »

Threaded Mode | Print  



Jump To :


Users viewing this topic
1 guests, 0 users.


All times are GMT. The time now is March 29, 2024, 2:02 am.

  Powered By AEF 1.0.8 © 2007-2008 Electron Inc.Queries: 11  |  Page Created In:0.031