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 error installing, i get this when i install (5 Replies, Read 6022 times)
raven
Posted on # October 22, 2010, 12:26 am
Group: Member
Post Group: Newbie
Posts: 5
Status:
when i ttry to complete the install in whm all i get is this message

#WHMADDON:softaculous:Softaculous - Instant Installs
Location: ../cgi/softaculous/index.php

IP: --   

error installing
alons
Posted on # October 22, 2010, 4:30 am | Post: 1
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Which version of cPanel are you running ?
11.28 has some problems and they will be releasing an update soon to fix the problem.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
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IP: --   

error installing
raven
Posted on # October 22, 2010, 4:34 am | Post: 2
Group: Member
Post Group: Newbie
Posts: 5
Status:
Hello im running 11.26.20
I have an update on this error when i goto plugins and click Sofaculous all that loads is this message "#WHMADDON:softaculous:Softaculous - Instant Installs
Location: ../cgi/softaculous/index.php" but if i goto a client account i can access the installer to install stuff ????? Very strange
IP: --   

error installing
alons
Posted on # October 22, 2010, 4:50 am | Post: 3
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Please contact support at softaculous.com
and they will fix it for you ASAP.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

error installing
raven
Posted on # October 22, 2010, 5:02 am | Post: 4
Group: Member
Post Group: Newbie
Posts: 5
Status:
i have sent them mail few hours ago waiting for reply  :P
IP: --   

error installing
alons
Posted on # October 22, 2010, 6:35 am | Post: 5
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

I checked the tickets and you havent given the IP of your server.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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