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 Virtualizor Mods needed., bad review regard Virtualizor staff. (4 Replies, Read 7062 times)
Firas
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hello,

Our VPS inside the node was running fine without any issue but the Virtualizor control panel was not working for something related i think for php build , after that we did open a ticket for our Virtualizor issue, as we provide the login root for the staff (Mukul), after 20 mnts he did shutdown the VPS and ask us to re-install the Virtualizor control panel and compile the Apache... is this okay?

Now our customers VPs are down and we reply to him many times and no one answer us! what should we do now please? and who going to be responsible for this maintenance...??
IP: --   

Virtualizor Mods needed.
alons
Group: Administrator
Post Group: Super Member
Posts: 2189
Status:
Hi,

Sir, we didnt do anything to your server as of now as we were waiting for your reply.
Also alll your VPS are running as I see it with vzlist -a.

Secondly, please dont upgrade any PHP as it will void any free support we can give.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Remote Installer - AEFER
Softaculous Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Softaculous Virtualizor - The Next Generation VPS Panel
IP: --   

Virtualizor Mods needed.
Firas
Group: Member
Post Group: Newbie
Posts: 3
Status:
Sir,

I just reply to your ticket, and please note that i just change back what Mukul missed in grub.conf from changing default 0 to default 1 in the OpenVZ Kernel.

I did answer you ticket now.
IP: --   

Virtualizor Mods needed.
Firas
Group: Member
Post Group: Newbie
Posts: 3
Status:
This issue had been fixed, thanks alons.
IP: --   

Virtualizor Mods needed.
alons
Group: Administrator
Post Group: Super Member
Posts: 2189
Status:
Hi,

Most welcome.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Remote Installer - AEFER
Softaculous Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Softaculous Virtualizor - The Next Generation VPS Panel
IP: --   

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