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 clone no longer working WP (4 Replies, Read 2958 times)
TimesArrow
Group: Member
Post Group: Newbie
Posts: 39
Status:
softaculous wordpress clone a good add-on domain to a new add-on domain no longer works. i've done this a hundred times successfully over the last year but today clone does not work. my inmotion hosting tech told me softaculous is not populating the new "clone to" database. Powered By Softaculous 4.4.7 is IMH version i use.

how should we proceed?

thank you

TA
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clone no longer working WP
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Hi,

We have tested the WordPress Clone option and it works fine. Can you please open a support ticket with us so that we can look into the issue on your server.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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clone no longer working WP
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Hi,

As per our conversation via support ticket the Clone function works fine now.
We did not make any changes.

Edited by Brijesh : July 25, 2014, 7:12 am

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

clone no longer working WP
TimesArrow
Group: Member
Post Group: Newbie
Posts: 39
Status:
thank you for quickly looking into this. it makes me nervous when no error can be found because even 2 different IMH techs logged into my account and tried to clone but we all got the same error where the new site had no tables in the new database. we tried about 10 times getting the same error. and softaculous is so simple there's nothing for us to do except click a button. hope it doesn't happen again!

thanks!
IP: --   

clone no longer working WP
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5638
Status:
Hi,

Glad to know your issue was resolved.

In case you face any issue in future feel free to contact us.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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