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 No backups showing in (1 Replies, Read 2793 times)
boldthink
Group: Member
Post Group: Newbie
Posts: 1
Status:
I've created backups for multiple sites a few months ago. When I went to restore a website, it is showing that I have no backups (for all of the websites). It simply says "You do not have any backups"

But when I go into the FTP, I see a backup in the Softaculous folder. But I can't seem to figure out how to restore it.

Help would be appreciated. Thank you.
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No backups showing in
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Extremely sorry for the delay.

Can you please confirm if the .tar.gz files of your backups exists in softaculous_backups folder ?

Can you please open a support ticket with us so that we can check this issue :
https://www.softaculous.com/support/

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