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 DNS Records deleted, several times (7 Replies, Read 13914 times)
Vario
Group: Member
Post Group: Newbie
Posts: 26
Status:
Guys,

this is third ar fourth time today.
I found all my added DNS and MX records in zone editor are deleted.

I'm with webuzo for a many years and didnt faced such of problems previously.
Is it bug or whatever?
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DNS Records deleted
nikhil89
Group: Softaculous Team
Post Group: Elite Member
Posts: 467
Status:
Hi,

Can you please open a support ticket here, so that we can check the issue for you:
http://softaculous.com/support/
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DNS Records deleted
Vario
Group: Member
Post Group: Newbie
Posts: 26
Status:
already did
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DNS Records deleted
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Did you add/delete any domain or modify nameserver after making the changes ?

Could you share the steps to replicate the issue to help us assist you faster and better ?

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DNS Records deleted
Vario
Group: Member
Post Group: Newbie
Posts: 26
Status:
Hi,
It happened again tonight.

I've just edited one entry, and today morning found that all DNS records, including MX are gone away.
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DNS Records deleted
nikhil89
Group: Softaculous Team
Post Group: Elite Member
Posts: 467
Status:
Hi,

Can you please open a support ticket here, with root details of your server, so that we can check the issue for you:
http://softaculous.com/support/
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DNS Records deleted
Vario
Group: Member
Post Group: Newbie
Posts: 26
Status:
the ticket #264788 is already created previously.
I've just updated it.
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DNS Records deleted
nikhil89
Group: Softaculous Team
Post Group: Elite Member
Posts: 467
Status:
Hi,

Our developers are checking your ticket and shall reply you soon.
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