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 Magento install not working (6 Replies, Read 9070 times)
dsaunier
Group: Member
Post Group: Newbie
Posts: 19
Status:
Hi

Same question: Softaculous said the install went fine, but the site home is

There has been an error processing your request

Exception printing is disabled by default for security reasons.

Error log record number: 2023683917


which apppeared shortly after a page full of mysql arrays errors.

Thanks.

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Magento install not working
alons
Group: Administrator
Post Group: Super Member
Posts: 2185
Status:
Hi,

Can you please email support a demo account to check for any errors ?
Also you are using plesk isnt it ?

Regards,
Alons

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Magento install not working
germanos
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi alons,

I'm having the
same problem installing Magento. can I open a
ticket indicating a demo account for testing in my server?
Or
there exists some solution?

===error===
There has been an error processing your request

Exception printing is disabled by default for security reasons.

Error log record number: 414718748
=========

Best Regards
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Magento install not working
alons
Group: Administrator
Post Group: Super Member
Posts: 2185
Status:
Hi,

Please email the support team the details.
I think if you have suPHP enabled and you havent set it in softaculous then there will be a error.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Remote Installer - AEFER
Softaculous Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Softaculous Virtualizor - The Next Generation VPS Panel
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Magento install not working
mowens3
Group: Member
Post Group: Newbie
Posts: 1
Status:
I disabled suPHP but was still getting the same problem


here was the fix for me:

1) In your File Manager (or FTP client), go to your Magento folder.
2) Rename file "errors/local.xml.sample" to "errors/local.xml".

Softaculous is awesome, thanks for all your work!


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Magento install not working
pupu1
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi



Same question: Softaculous said the install went fine, but the site home is



There has been an error processing your request



Exception printing is disabled by default for security reasons.



Error log record number: 2023683917





which apppeared shortly after a page full of mysql arrays errors.



Thanks.
IP: --   

Magento install not working
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 2203
Status:
Quote From : pupu1 May 17, 2011, 6:45 am
Hi



Same question: Softaculous said the install went fine, but the site home is



There has been an error processing your request



Exception printing is disabled by default for security reasons.



Error log record number: 2023683917





which apppeared shortly after a page full of mysql arrays errors.



Thanks.
Please open a support ticket with your root details and they will help you out.


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