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Any update on this?
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Quote From : robertgould March 8, 2024, 11:50 pm
Hi,
I bought a new server with trial webuzo dedicated server license. The installation and webuzo panel working perfectly. However, when I moved my file from the old server with (kloxo panel) to the new server with (webuzo panel) the website not accessible its giving 500 page error.

How to solve this problem? Thanks in advance



Which web server and PHP version are currently being used on the new Webuzo server?
If you are still facing the same issue, please open a support ticket with us at https://softaculous.deskuss.com]]> Sun, 01 Jun 2025 17:18:29 GMT https://www.softaculous.com/board/index.php?tid=19428&tpg=1#p59537 <![CDATA[Auto SSL fails]]> https://www.softaculous.com/board/index.php?tid=20181&tpg=1#p59536
Here's a summary of the resolution:

Auto SSL Issue Resolution by Webuzo Support Team
The persistent "Auto SSL" issue, which prevented the issuance of Let's Encrypt and ZeroSSL certificates due to 404 Not Found errors during ACME challenges, has been successfully resolved.

Root Cause:
The problem stemmed from a misconfigured Alias directive within the Apache configuration file, specifically acme.conf. This directive was incorrectly directing all ACME challenge requests to a static, system-wide path (/usr/local/apps/apache2/www/htdocs/.well-known/acme-challenge) instead of dynamically pointing to each domain's actual webroot. This prevented certificate authorities from validating domain ownership, leading to consistent 404 errors.

Steps Taken to Fix (by Webuzo Support Team):
To rectify this systemic misconfiguration, the Webuzo support team performed the following actions:
a.  Commented out the incorrect Alias directive and its associated Directory block in acme.conf.
b.  Added a DirectoryMatch directive to correctly allow ACME challenges to be served from each domain's actual webroot. This ensures that the validator can find the challenge files where acme.sh places them.
c.  Restarted Webuzo’s Apache service to apply the changes to the server configuration.

Outcome:
SSL validation is now functioning correctly, and certificates can be issued without any further issues.

Origin of Misconfiguration:
The misconfiguration in the acme.conf file was confirmed to be a system-level default configuration created by Webuzo itself, not a result of any user action. This hardcoded Alias directive was part of Webuzo’s default Apache setup, which sometimes did not dynamically handle multiple domains’ ACME challenges properly.]]> Sat, 31 May 2025 21:22:25 GMT https://www.softaculous.com/board/index.php?tid=20181&tpg=1#p59536 <![CDATA[Auto SSL fails]]> https://www.softaculous.com/board/index.php?tid=20181&tpg=1#p59535
It worked fine until now.

The error I get is the following. Seems that acme script deletes the challenge file too early, before it can be read. Anyone else facing the same issue? Any solution?

[Sat May 31 14:11:40 2025] Adding newsidis.developmend.gr
[Sat May 31 14:11:40 2025] Failed to verify alias :  www.newsidis.developmend.gr
[Sat May 31 14:11:40 2025] Failed to verify alias :  mail.newsidis.developmend.gr
****************** Invoking Acme script ******************

[Sat May 31 14:11:41 EEST 2025] Using CA: https://acme-v02.api.letsencrypt.org/directory
[Sat May 31 14:11:41 EEST 2025] Creating domain key
[Sat May 31 14:11:41 EEST 2025] The domain key is here: /home/develop/.acme.sh/newsidis.developmend.gr/newsidis.developmend.gr.key
[Sat May 31 14:11:41 EEST 2025] Single domain='newsidis.developmend.gr'
[Sat May 31 14:11:43 EEST 2025] Getting webroot for domain='newsidis.developmend.gr'
[Sat May 31 14:11:43 EEST 2025] Verifying: newsidis.developmend.gr
[Sat May 31 14:11:44 EEST 2025] Pending, The CA is processing your order, please just wait. (1/30)
[Sat May 31 14:11:46 EEST 2025] Invalid status, newsidis.developmend.gr:Verify error detail:49.13.125.239: Invalid response from http://newsidis.developmend.gr/.well-known/acme-challenge/YHrfIxGL7PPnzgD88xGEU1ISKnzdYG55D7unhD2Krtg: 404
[Sat May 31 14:11:46 EEST 2025] Please add '--debug' or '--log' to check more details.
[Sat May 31 14:11:46 EEST 2025] See: https://github.com/acmesh-official/acme.sh/wiki/How-to-debug-acme.sh

****************** Acme script finished execution ******************
[Sat May 31 14:11:47 2025] Acme script encountered some errors]]> Sat, 31 May 2025 11:30:40 GMT https://www.softaculous.com/board/index.php?tid=20181&tpg=1#p59535