Softaculous

panel wont install

Thu, 23 Oct 2025 01:34:39 GMT

What's the OS and version like Almalinux or other?

ftp and firewall CSF

Thu, 23 Oct 2025 01:31:48 GMT

So new accounts are fine with ftp access but older ones have the issue. Time for a Softaculous support ticket.

ftp and firewall CSF

Thu, 23 Oct 2025 00:37:50 GMT

So it's not CSF for me. I disabled CSF and FTP access is still denied.

ftp and firewall CSF

Thu, 23 Oct 2025 00:07:02 GMT

Quote From : zapper July 24, 2025, 4:22 pm

So i install CSF and now FTP is blocked ???

Did you figure this out on your end?

ftp and firewall CSF

Thu, 23 Oct 2025 00:05:47 GMT

I converted to CFS to sentinelfirewall testerday.

I usually don't use FTP and I am not sure if there was an issue with before but I have some billing mods that need it that I just installed. FTP access is blocked for somereason but port 21 is open in the csf firewall.

I'm not sure why yet. I'm looking into it.

Close / Delete my Account

Wed, 22 Oct 2025 19:02:49 GMT

I understand wanting to delete your account — sometimes it’s just time to move on. You can usually find the option under account settings or reach out to support for help.

Recently switched hosting package and now getting error

Wed, 22 Oct 2025 15:54:23 GMT

Here’s a short, friendly reply you can post:

---

This isn’t a DNS issue — it’s a PHP restriction on the new server. **open_basedir** limits what folders PHP can read, and your site is trying to include `bootstrap.php` outside the allowed path.

**Quick checks:**

1. Make sure `bootstrap.php` actually exists in your site and the path is correct (use an absolute include, e.g. `require __DIR__ . '/bootstrap.php';`).
2. Ask your host to **add your site’s full path to open_basedir** (or disable it) for this domain.
3. Verify file/folder ownership and permissions after the move (e.g. `755` folders / `644` files).

Once open_basedir includes the right path (or is off), the error should disappear.

Issue with a video in home header background

Wed, 22 Oct 2025 15:51:47 GMT

Yeah, that’s a common issue with background videos on mobile — they don’t scale like images.
Try wrapping the tag inside a container and use something like this in your CSS:

video {
width: 100%;
height: auto;
object-fit: cover;
}

Also, keep in mind that many mobile browsers block autoplay background videos, so sometimes using a static image fallback is the best option.

Issue about failed logins

Wed, 22 Oct 2025 15:29:15 GMT

Yeah, that’s super common — bots are always trying random logins. I’d recommend installing Wordfence or Limit Login Attempts Reloaded, they block IPs after a few failed tries. Also try changing your login URL and enabling 2FA, that stopped almost all of those attempts for me.

panel wont install

Wed, 22 Oct 2025 12:10:48 GMT

cant install panel reinstall os 5 time cant get installer to work????????