General Support (Softaculous)

Failed Update

Tue, 04 Aug 2026 06:21:23 GMT

Hi,

You can set the values as :

$globals['version'] = '3.2.8';
$globals['patch'] = '5';

In /usr/local/virtualizor/globals.php file and then update from panel.

Failed Update

Tue, 04 Aug 2026 02:10:00 GMT

and the update log has

Could not make the Query.
ALTER TABLE `vpc_peering` ADD COLUMN `uid_initiator` INT(11) NOT NULL DEFAULT '0' AFTER `uid_b`

Array

(

    [0] => 42S02

    [1] => 1146

    [2] => Table 'virtualizor.vpc_peering' doesn't exist

)

Could not make the Query.
ALTER TABLE `storage` ADD COLUMN `disk_type` varchar(10) NOT NULL DEFAULT '' AFTER `primary_storage`

Array

(

    [0] => 42S21

    [1] => 1060

    [2] => Duplicate column name 'disk_type'

)

Could not make the Query.
ALTER TABLE `datacenters` ADD `ipmi_serid` INT(10) NOT NULL DEFAULT '0' AFTER `description`;

Array

(

    [0] => 42S02

    [1] => 1146

    [2] => Table 'virtualizor.datacenters' doesn't exist

)

Failed Update

Tue, 04 Aug 2026 01:32:30 GMT

I updated virtualizor and now admin panel is giving me below error

Could not make the Query.
SELECT (SELECT COUNT(vps.vpsid) FROM `vps` WHERE virt NOT IN ('baremetal')) AS vpsnum, (SELECT COUNT(ipid) FROM `ips`) AS ipsnum, (SELECT COUNT(stid) FROM `storage`) AS numstorage, (SELECT COUNT(plid) FROM `plans`) AS numplans, (SELECT COUNT(uid) FROM `users`) AS numusers, (SELECT COUNT(id) FROM `pdns`) AS numpdns, (SELECT COUNT(osid) FROM `os`) AS numos, (SELECT COUNT(rid) FROM `recipes`) AS numrecipes, (SELECT COUNT(pid) FROM `passthrough`) AS numpassthrough, (SELECT COUNT(lbid) FROM `load_balancer`) AS load_balancer, (SELECT COUNT(vpcid) FROM vpc) AS numvpc, (SELECT COUNT(vpsid) FROM `vps` WHERE virt = 'baremetal') AS numbaremetal, (SELECT COUNT(actid) FROM `tasks` WHERE ended = 0 AND updated >= 1785720492 AND started >= 1785720492) AS numtasks

Array
(
[0] => 42S02
[1] => 1146
[2] => Table 'virtualizor.vpc' doesn't exist
)

whmcs module for whmcs 9.0.5

Thu, 18 Jun 2026 16:45:33 GMT

Hi

Can you please open a support ticket regarding this
https://softaculous.deskuss.com/open.php

whmcs module for whmcs 9.0.5

Thu, 18 Jun 2026 06:47:04 GMT

Quote From : sikanderk June 17, 2026, 9:07 pm

Hi,

Please follow the below wiki to fix the plan loading issue:

hiI tested this but it didn't work.I updated the whmcs version to 9 and this problem occurred.I tested it on whmcs 8 and it works properly.Unfortunately, it is not possible to downgrade the whmcs version.How can this problem be solved?thanks

whmcs module for whmcs 9.0.5

Wed, 17 Jun 2026 21:07:15 GMT

Hi,

Please follow the below wiki to fix the plan loading issue:
https://www.virtualizor.com/docs/faq/whmcs-common-issues/#plans-load-issue-for-product

whmcs module for whmcs 9.0.5

Wed, 17 Jun 2026 19:31:43 GMT

helloim upgrade whmcs to version 9.0.5after upgrade whmcs, virtualizor module not work correctly
in product service page in admin > module plans is not loadhow can fix?thanks

VM in Virtualizor loses network after reboot on bridged IP setup

Sat, 13 Jun 2026 16:36:10 GMT

To help identify the root cause, could you please provide the details requested earlier?

How exactly are you reassigning the IP or restarting the bridge?
Before restarting the network/bridge, does the bridge still show as attached to the primary interface?
Please share the output of:
brctl show

both when the VM is working and when the connectivity issue occurs.

This will help us determine whether the issue is related to the bridge configuration

VM in Virtualizor loses network after reboot on bridged IP setup

Sat, 13 Jun 2026 07:40:27 GMT

I have come across many discussions about this topic before, yet your explanation stood out because of its clarity, depth, and unique approach. speed stars

Virtualzior Backup Issue

Wed, 10 Jun 2026 11:21:45 GMT

Have you tried optimizing the server's I/O configuration, such as adjusting kernel parameters or using monitoring tools to identify the cause of the I/O slowdown?