https://www.softaculous.com/board/index.php?fid=19 https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60694 Tue, 06 Jan 2026 16:00:36 GMT https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60694 https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60669
Can you open a support ticket in virtualizor department, So that we can check further.]]> Wed, 31 Dec 2025 17:11:09 GMT https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60669 https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60666 Bug: Database backups to SSH remote servers failing since 3.2.7 update
Error: "Failed to create backup folder on the backup server"
Last working backup: December 30, 2025
VPS backups: Still work fine to same SSH server
Manual SSH test: Can create folders manually with same credentials
Server: Hetzner Storage Box via SSH with password auth
Path: /home/uxxxxxx/dbs-backups]]> Wed, 31 Dec 2025 09:40:46 GMT https://www.softaculous.com/board/index.php?tid=20783&tpg=1#p60666 https://www.softaculous.com/board/index.php?tid=20479&tpg=1#p60241 We already have an email thread opened with Softaculous support but we feel we are the only ones experiencing this issue hence opening this thread for the rest of community to post their feedback.

Since maybe May or June 2025, after updating our Virtualizors to one of the stable versions released back then, we started encountering problem with creating VPSs. The error was the "disk resize failed".

We tried HUNDREDS of suggestions that Softaculous mentioned to us - even switched all our virtualizors to the so-called "new vps provisioning method". The problem exists.

We have a person working full-time for this issue as the support from Softaculous team is quite slow and this is a critical matter to us.

What we believe is happening is:

On virtualizors where we have large storage added (e.g. 8 TB SSD), and we try to create VPS with large storage (e.g. more than 1 or 2 TB), the issue immediately comes up. The "addvs" process gets hang with "D" state. So we need to restart the Virtualizor for the process to be cleaned.

Once we restart the Virtualizor, a workaround we found is that we can create a VPS with 50 GB Storage and then we edit the VPS to add additional storage.

This is is however not a proper solution for production Virtualizors.

Please share your thoughts if anyone else experiences the same.

]]> Mon, 24 Nov 2025 09:06:46 GMT https://www.softaculous.com/board/index.php?tid=20479&tpg=1#p60241 https://www.softaculous.com/board/index.php?tid=20417&tpg=1#p60048
Please try restarting zzvirtservice on your server and check if the rules are restored or not.]]> Fri, 03 Oct 2025 09:52:10 GMT https://www.softaculous.com/board/index.php?tid=20417&tpg=1#p60048 https://www.softaculous.com/board/index.php?tid=20417&tpg=1#p60047
Today we realized the following scenario which can lead to critical situation if used in production:

1. User creates firewall plan and creates rules
2. User assigns plan to VPS
3. Firewall rules are created on server via command line (NOT PERSISTENT)
4. Rules are also saved in "firewall_plans" DB table
5. If, for any reason, the Virtualizor server must be restarted, all those rules are gone. In order to recover them, i guess you need to edit each VPS > Save.

We use iptables-persistent so we thought of creating a cron job which will automatically save the rules into /etc/iptables/rules.v4 file every 1 minute.

However, this is a tweak which may prevent us from taking this feature into production.

Any suggestions from Virtualizor team ?]]> Fri, 03 Oct 2025 08:26:14 GMT https://www.softaculous.com/board/index.php?tid=20417&tpg=1#p60047 https://www.softaculous.com/board/index.php?tid=18470&tpg=1#p59993

Clicking the link prompts for login. After login, you're redirected to the default dashboard, not to the original URL. Even if already logged in, it asks to login again—and still doesn't go to the link. It makes navigation tedious—forcing users to search every time

fnaf 1]]> Mon, 08 Sep 2025 08:34:49 GMT https://www.softaculous.com/board/index.php?tid=18470&tpg=1#p59993 https://www.softaculous.com/board/index.php?tid=20245&tpg=1#p59730

If template is not getting downloaded then you can attach rescue cd ISO and use it :

https://www.system-rescue.org/Download/

For template download issue, we can access your server and check when you open a ticket :

https://softaculous.deskuss.com/open.php?&topicId=2]]> Thu, 17 Jul 2025 06:47:27 GMT https://www.softaculous.com/board/index.php?tid=20245&tpg=1#p59730 https://www.softaculous.com/board/index.php?tid=20246&tpg=1#p59719 i have problem to download resque mode image , can someone help me to sloved that ?
Enabling rescue mode(Show less)
Enabling Rescue mode
Downloading Rescue Template
There was an error downloading the rescue template
[Command] /usr/bin/virsh version
[Retval] 0
[Output]: Show
[Command] /usr/bin/qemu-system-x86_64 --version
[Retval] 0
[Output]: Hide
Array
(
    [0] => QEMU emulator version 8.2.2 (Debian 1:8.2.2+ds-0ubuntu1.7)
    [1] => Copyright (c) 2003-2023 Fabrice Bellard and the QEMU Project developers
)]]> Mon, 14 Jul 2025 17:53:00 GMT https://www.softaculous.com/board/index.php?tid=20246&tpg=1#p59719 https://www.softaculous.com/board/index.php?tid=20245&tpg=1#p59718 i have problem to download resque mode image , can someone help me to sloved that ?
Enabling rescue mode(Show less)
Enabling Rescue mode
Downloading Rescue Template
There was an error downloading the rescue template
[Command] /usr/bin/virsh version
[Retval] 0
[Output]: Show
[Command] /usr/bin/qemu-system-x86_64 --version
[Retval] 0
[Output]: Hide
Array
(
    [0] => QEMU emulator version 8.2.2 (Debian 1:8.2.2+ds-0ubuntu1.7)
    [1] => Copyright (c) 2003-2023 Fabrice Bellard and the QEMU Project developers
)]]> Mon, 14 Jul 2025 17:52:32 GMT https://www.softaculous.com/board/index.php?tid=20245&tpg=1#p59718