https://www.softaculous.com/board/index.php?tid=22169 https://www.softaculous.com/board/index.php?tid=22169&tpg=0#p62404
The Deskuss team has released version 1.0.6.
The following is a list of changes :

1) [Added] Auto-Close: automatically close tickets inactive for a configurable number of days (default 7). Only tickets an agent has replied to are eligible for auto-close — unanswered tickets are never auto-closed.
2) [Added] New "Pending" ticket state with "In Progress" status to park tickets an agent is actively working on. Pending tickets are skipped by Auto-Close.
3) [Added] Auto-Close dry-run mode to log candidates without closing them.
4) [Added] "Auto-Close Notice" email template sent to the customer on auto-close (optional)

We will be launching many more changes in the upcoming version.

Regards,
The Deskuss Team]]> Sat, 08 Aug 2026 15:33:37 GMT https://www.softaculous.com/board/index.php?tid=22169&tpg=0#p62404